What are the responsibilities and job description for the Customer Service Collections Rep position at UR Medicine Thompson Health?
Schedule: per diem - as needed, day shift
Main Function:
- Responsible for working with patients in person or via telephone to answer questions and secure payment or payment arrangements for self-pay accounts.
- Provide information regarding the system’s payment policy, alternative financing, insurance options, state programs, and financial aid program.
- Responsible for the monthly review of potential bad debt transfers – reviews and completes transfers per policy and procedure guidelines.
- Lives the CARES values and promotes the Thompson Way.
Qualifications:
- Associates Degree preferred.
- 2 to 3 years of previous medical billing or collection experience is required.
- Familiarity with collection practices.
- Excellent public/patient relations and communication skills.
- Skills in using computers, including Excel and Word required.
- Skills in using web-based patient financial applications/systems.
Pay Range: $18.73 - $23.00
Starting Pay: Based on Experience
Thompson Health is an EOE encouraging women, minorities, individuals with disabilities and veterans to apply
Salary : $19 - $23
