What are the responsibilities and job description for the Server PT - Events position at Thompson Hotels?
Organization- Thompson Savannah
Summary
We’re looking for an individual who embodies the luxury lifestyle experience. An ideal Thompson team member has a passion for creating unique experiences, that can quickly perpetuate a culture of great design and superlative service, with a sharp sense of humor. This candidate will have a passion for exceptional hotel service and who can express that belief in an atmosphere of spontaneity and authenticity. A Thompson banquet server will engage in casual conversation and create the restaurant experience by their style and service attributes.
Summary
We’re looking for an individual who embodies the luxury lifestyle experience. An ideal Thompson team member has a passion for creating unique experiences, that can quickly perpetuate a culture of great design and superlative service, with a sharp sense of humor. This candidate will have a passion for exceptional hotel service and who can express that belief in an atmosphere of spontaneity and authenticity. A Thompson banquet server will engage in casual conversation and create the restaurant experience by their style and service attributes.
- Respond to guest requests in a timely, friendly and efficient manner
- Provide assistance to banquet managers in the serving of guests during banquet functions to ensure positive guest experience.
- Set up banquet room as requested by the supervisor to include glassware, service ware, linen
- Attend roll call meetings before events kick off in order to learn function particulars, including hotel and guest expectations
- Greet and welcome guests and respond to their requests in a courteous and friendly manner
- Serve the beverage and food in the appropriate order and in tune with the expectation of the supervisor so as to ensure consistency throughout the banquet
- Quickly remove dishes as guests finish each meal at the end of each meal or function
- Abide by all corporate act, laws and requirements pertaining to serving alcoholic beverages
- Replenish beverages when necessary, and check with guests to make sure they are satisfied
- After the banquet, reset banquet room in accordance with the supervisor’s specifications to ensure the readiness of the room for other functions
- Follow attendance rules and always go to work on a regular basis
- All other duties as assigned by leadership
- Hotel experience preferred
- A true desire to satisfy the needs of others in a fast paced environment.
- Refined verbal communication skills.
- Must have physical stamina to lift moderate amounts of weight.
- Ability to stand for long periods of time.
- Must be able to work weekends and holidays
