What are the responsibilities and job description for the FLEETING SERVER - PT position at Thompson Savannah?
Summary
We’re looking for an individual who embodies the luxury lifestyle experience. An ideal Thompson team member has a passion for creating unique experiences, that can quickly perpetuate a culture of great design and superlative service, with a sharp sense of humor. This candidate will have a passion for exceptional hotel service and who can express that belief in an atmosphere of spontaneity and authenticity. A Thompson restaurant server will engage in casual conversation and create the restaurant experience by their style and service attributes.
- Respond to guest requests in a timely, friendly and efficient manner
- Ensure knowledge of menu and restaurant promotions and specials
- Take guest food and/or beverage orders and input orders in appropriate point-of-sale system
- Retrieve and deliver food and beverage orders in a timely manner
- Ensure guest satisfaction throughout the meal service
- Serve alcoholic/non-alcoholic beverages in accordance with federal, state, local and company regulations
- Ensure serving station is well-stocked at all times
- Anticipate guest needs, ascertain satisfaction, and offer suggestions
- Properly and accurately close guest checks
- Process cash and credit card payments
- Breakdown, clean and set-up of tables, buffets, and food stations
- Set tables according to type of event and service standards.
- Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
- Complete closing duties, including restocking items, turning off lights, etc
- Ensure adherence to quality expectations and standards
- All other duties as assigned by leadership
Qualifications
- A true desire to satisfy the needs of others in a fast paced environment.
- Refined verbal communication skills.
- Must have physical stamina to lift moderate amounts of weight.
- Ability to stand for long periods of time.
