What are the responsibilities and job description for the Field Technician - EPG position at Thompson Tractor Company - Lift Truck Division?
The Field Service Technician is responsible for performing jobs involving servicing and repair of equipment, working both independently and on a team in various field locations. Examples of the types of machinery that the candidate must be able to evaluate and repair diesel engines, gas engines, electric power generators and transfer switches. Extensive on the job training, classroom instruction, and e-learning must be successfully completed to remain in the technician training program. They will demonstrate initiative, commitment to teamwork, enthusiasm for customer service, and dedication to finding solutions in an efficient manner. They will advance in Classification as attitude, skill level, and job performance allows.
Essential Responsibilities & Expectations
- Plans and performs minor repairs using correct tools and procedures
- Orders and return parts for assigned jobs in timely manner
- Ability to perform the following tasks on basic components in work area including engine, hydraulic, transmission, and electrical components: remove and install; disassemble and reassemble; perform minor adjustments
- Ability to perform Preventive Maintenance service according to factory guidelines
- Demonstrates proper use of service information systems
- Works as helper in field service with experienced Technician as required
- Adheres to and follows all applicable and required safety standards and procedures
- Works independently in the field as required
Experience
Required- A minimum of one (1) year – three (3) years’ work experience involving mechanical repairs, or a combination of relevant experience and equivalent technical education is required. Experience using personal computers and basic typing skills are required.
Education
Required- High School or Equivalent or better
- Technical/other training or better
Skills
Required- Electrical
- Written Communication
- Technical
- Mechanical
- Customer Service
- Microsoft Office
- Computer
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)