Quality Assurance Operations Director

**Job Title:** Quality Assurance Operations Director
**Location:** Not specified
**Salary:** Not specified
We are actively recruiting for a dedicated and detail-oriented Quality Assurance Operations Director to join our team. If you're passionate about ensuring the highest standards of quality and thrive in a collaborative environment, we want to hear from you.

**Key Responsibilities:**
• Interface directly with customers to resolve quality problems.
• Manage the QA lab, ensuring it is neat and orderly at all times.
• Track and report key quality trends for the management team.
• Act as the management representative for ISO 14001 and IATF 16949.
• Monitor customer portals as needed.
• Assure that all products meet customer specifications.
• Conduct internal audits on the quality system; report results to management.
• Produce monthly reports pertaining to scrap (internal/external), quality trends, corrective actions, etc.
• Generate and analyze statistical data for continuous improvement for all departments.
• Work with outside customers to resolve quality issues.
• Supervise QA staff, responsible for all lab tests, etc., that support production.
• Ensure departmental personnel follow all company policies (payroll, time and attendance, etc.).
• Manage the QA department within budgetary guidelines.
• Conduct performance appraisals as required.
• Interview and select new employees as required.

**Education/Experience Requirements:**
A Bachelor's degree (B.S.) from a four-year college or university and/or five to ten years of related experience.

**Qualifications:**
• Read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Have a working knowledge of IATF 16949 and ISO 14001 requirements.
• Write reports, business correspondence, and procedure manuals.
• Effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Apply advanced mathematical concepts.
• Define problems, collect data, establish facts, and draw valid conclusions.
• Interpret an extensive variety of technical instructions.
• Maintain a solid work history.
• Create a collaborative team environment.
• Maintain a flexible work schedule.

**Benefits:**
Our company believes in taking care of our employees. We offer competitive wages and exceptional benefits, including:
• Medical, dental, and vision insurance.
• Short and long-term disability coverage.
• Life insurance.
• 401(k) retirement savings plan.
• Employer-funded retirement plan.
• Paid vacations and holidays.
• Wellness program.
• Fitness membership.
• Employee assistance program (EAP).
• Employer-supported career development, including tuition reimbursement.

Our company is dedicated to delivering quality solutions to our clients in the automotive industry. If you're ready to take your career to the next level and make a difference, we want to hear from you.