What are the responsibilities and job description for the Hello Garage Appointment Center Specialist position at Thrasher, Inc?
Backed by a family-owned company with a 50-year history of empowering employees and creating solutions for homeowners that truly redefine their lives. Hello Garage specializes in polyaspartic floor coatings, custom garage cabinetry, drop zones, etc. Our ambitious nature drives our mission to deliver a "WOW" experience and challenge the status quo. We foster a work environment where employees feel valued and passionate, creating opportunities for growth. We need strong individuals like you to help us set new standards and make a meaningful impact.
Pay Range: Starting at $18/hour
Job Description: Your Impact
Are you passionate about creating meaningful connections and making a real difference? As an Appointment Center Specialist, you'll have the opportunity to elevate customer experiences while playing a vital role in ensuring efficient and effective customer support.
Job Duties: How You Win Everyday
- Take inbound and make outbound calls to assist our customers in scheduling a free appointment with one of our experts.
- Strive to meet or exceed your metrics for converting leads into scheduled appointments, while also focusing on appointment retention.
- Collaborate effectively to ensure smooth communication and provide a personal touch with our homeowners.
Qualifications: What You Offer
- Minimum of 1-2 years of customer service experience
- A history of reliable and consistent job longevity
- Must be at least 18
- Pre-employment screening includes, but isn’t limited to, a felony/misdemeanor background check
Benefits: What We Offer
- Medical insurance, dental insurance, flex spending, HSA, vision insurance, and life insurance
- 401(K) Retirement Savings up to a 5% match
- Employer paid life insurance in the amount of $50,000
- Comprehensive paid training
- Career growth and development
Thrasher Group and their affiliates are an Equal Opportunity Employer.
Salary : $18
