What are the responsibilities and job description for the Credit Collection Analyst II Customer Account Specialist position at Three Point Solutions?
Job title : Customer Account Specialist / Credit and Collection Analyst II (Preferred Fresh Graduates with CSR Background)
Client : Heavy Machine Manufacturing Company
Duration : 1 year with possible extension
Location : Johnston IA 50131 . (Person will sit remote but would be ideal if they are local so can come onsite if needed)
Shift : Work shifts will be between the hours of 6 : 55am to 6 : 05pm. Central Time
Description :
- Performs credit and collection duties for large and moderately complex customer accounts including telephone collections account authorization and account management.
- Duties : Collects large and moderately complex past due accounts utilizing available technology and collection strategies.
- Negotiates payment plans with past due customers.
- Evaluates financial statements and other customer information and authorizes establishment of credit within the company guidelines.
- Reviews account status;
- Recommends and authorizes additional sales to the customer.
- Assists with account resolutions for misapplied cash and refers problem accounts to supervisors.
- Manages assigned accounts to maintain low levels of delinquency.
As a Customer Support Specialist you will support our delinquent customers across all products by identifying the customers issues and supporting them by educating motivating and taking action to resolve delinquent accounts while retaining our customers.
In addition you will :
We also require :
1st shift 40 hours per week OT is allowed but not mandatory
Visa sponsorship is not available now or in the near future for this position.
Key Skills
Financial Statement Preparation,Credit Analysis,Cash Flow Analysis,Math,Banking,Analysis Skills,UCC Law,Underwriting,Financial Analysis,Financial Modeling,Financial Report Interpretation,Word Processing
Employment Type : Full Time
Vacancy : 1
