What are the responsibilities and job description for the Front Desk Team Member - Full Time position at Thumb Veterinary Services?
We are looking for a highly motivated and energetic individual to join us as a full-time front desk team member. This individual will handle client and doctor facing duties as well as general office tasks.
The ideal candidate has excellent interpersonal skills with all professional levels, exceptional communication and multi-tasking skills, a positive attitude, a high attention to detail, works well as a team, is good with technology, is reliable, flexible, and has a strong work ethic.
To be considered, candidates must complete the two assessments Indeed will email after you apply for the position.
Primary responsibilities include but are not limited to:
- Greeting clients upon arrival and relaying that information to the appropriate support staff
- Answering a multi-line phone system in a timely manner
- Scheduling appointments, entering all applicable information into our software program
- Checking clients out
- Balancing the cash drawer at the end of the day
- Veterinary and office related tasks
- Other work as needed
Education/Skills
- High school diploma (required), some college preferred
- 1 year experience as a receptionist - veterinary industry a plus
- Exceptional customer service skills and professional phone manner
- Overachieving attitude and enhanced work ethic
- Experience with Cornerstone or willingness to learn
- Ability to multi-task and thrive in a fast paced environment
Job Type: Full-time
Pay: $15.00 - $17.00 per hour
Expected hours: 32 – 39 per week
Benefits:
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
- Weekends as needed
Education:
- High school or equivalent (Required)
Experience:
- Customer Service: 1 year (Preferred)
Work Location: In person
Salary : $15 - $17