What are the responsibilities and job description for the Bowling Alley Attendant position at Thunder Lanes?
Job Overview
We are seeking a dedicated and enthusiastic Attendant to join our team. The ideal candidate will provide exceptional guest services in a dynamic environment, ensuring a positive experience for all visitors. This role involves working in various settings, including bowling attendant, arcade attendant, redemption attendant as well as food service to assist with their needs, and contribute to the overall success of our operations.
Responsibilities
- Greet and assist guests upon arrival, providing information about services and events.
- Ensure cleanliness and organization of the entire facility.
- Monitor guest activities to ensure safety and compliance with facility rules.
- Provide support during events by managing logistics and assisting guests as needed.
- Handle customer inquiries and resolve conflicts in a professional manner.
- Collaborate with team members to enhance guest experiences through effective communication and teamwork.
- Assist in food service operations when necessary, ensuring high standards of quality and service.
- Engage with children during family-oriented events, ensuring a safe and enjoyable environment.
Qualifications
- Previous experience in guest services or customer service roles is preferred.
- Background in hospitality or events management is a plus.
- Strong conflict management skills to effectively handle guest concerns.
- Ability to work well in a team-oriented environment while also being self-motivated.
- Excellent communication skills with a friendly demeanor towards guests of all ages.
- Flexibility to work various shifts, including evenings, weekends, and holidays as required.
- Must be willing to obtain a food handler's certificate.
- GED/High School Diploma is a plus.
Join us in creating memorable experiences for our guests while developing your skills in a vibrant atmosphere!
Job Types: Full-time, Part-time
Pay: From $15.50 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Schedule:
- Day shift
- Evening shift
- Weekends as needed
Shift availability:
- Night Shift (Required)
- Day Shift (Required)
Ability to Commute:
- Neoga, IL 62447 (Required)
Ability to Relocate:
- Neoga, IL 62447: Relocate before starting work (Preferred)
Work Location: In person
Salary : $16