Outreach Coordinator

THIS JOB IS FUNDED THROUGH JUNE 30, 2025.  THE POST WILL BE OPEN UNTIL FILLED

Nature of Work:

The Outreach Coordinator works in a staff/volunteer team driven environment to promote and support the mission of the Thurston County Food Bank.

The Outreach Coordinator is primarily responsible for the planning and implementation of outreach strategies that identify clients for services and working with community partners to meet community needs. The Outreach Coordinator is the primary staff person overseeing all company efforts to work with the community at large to assist in finding and appropriately screening clients in need of TCFB services. Specifically, the Outreach Coordinator has the integral role of meeting with clients, and community advocates, to screen, assess and connect clients to services and resources. Collaborates with other programs to meet organizational deliverables.

KEY ROLES (Essential Job Responsibilities):

• Create and implement outreach strategies to ensure the success of our programs.
• Preferred bilingual with priority given to speaker of Spanish, Ukrainian, Vietnamese, and Korean.
• Travel to create and maintain partnerships within Thurston, Mason, Lewis, and Kitsap.
• Responsible for client screenings and all program documentation.
• Maintain complete client records, daily activity logs, and other reports as directed.
• Prioritization of client needs and scheduling, including client assessments.
• Provide support for people as they work with the Client Services team for assistance.
• Work with community advocates, governmental and nonprofit organizations to identify, assess and connect clients to external resource.
• Establish and maintain positive, productive working relationships with community advocates, governmental and non profit organizations.

• Ensure that client information is accurately, efficiently and timely updated into all CRM systems
• Participate in overall activities to maintain good public relations for programs, services and activities.
• Additional tasks as determined by supervisor, executive staff and needs of the organization.

MINIMUM JOB REQUIREMENT S/SKILLS:

• A minimum of three years’ work experience in non-profit agency program provision, or an equivalent combination of experience and equivalent combination of experience and education.
• Considerable knowledge of the mission, objectives, policies, programs and procedures of the Thurston County Food Bank; of the principles and practices of non-profit organizations.
• The ability to work in a fast paced, changing environment, with flexibility/adaptability.
• Ability to manage multiple tasks and to develop solutions to problems with limited supervision.

• Good organizational skills and detailed orientated.
• Strong communication skills, both verbal and written.
• Ability to work with diverse clientele, creating a friendly, helpful atmosphere.
• Experience with public speaking, training and/or teaching adults/volunteers a plus.
• Experience managing or working with volunteers is beneficial.
• Reliable transportation and a valid Washington State drivers license (or ability to obtain within 60 days)

COMPUTER/TECHNOLOGY SKILLS/EQUIPMENT/SOFTWARE SKILLS:

• The following is the common technology used in this position and is not all inclusive:
• Demonstrates ability to use Microsoft Office Suite.
• Demonstrate ability to use CRM systems

PHYSICAL DEMANDS:

Nature of work requires an ability to effectively communicate and exchange information, collect, compile and prepare work documents operating standard business office equipment and software. Occasional travel by automobile is required for position responsibilities and/or training. Manual dexterity and physical ability to perform tasks (i.e. repeated living up to 50 pounds, continual standing, reaching, bending, and walking).

DISCLAIMER:

All of the above duties and responsibilities are essential job functions subject to reasonable accommodation. All job requirements listed indicate the minimum level of knowledge, skills and/or ability to perform the job proficiently. This job description is not to be construed as an exhaustive statement of duties, responsibilities or requirements. Individuals may be required to perform any other job-related instructions as requested by their supervisor, subject to reasonable accommodation.

This position requires availability for extended or nontraditional hours as needed to perform job duties (this could include evenings and weekends). The position also requires periodic participation and attendance at related program events and training. 

COMPENSATION AND BENEFITS:

• Full-time: 40 hours per week
• Salary: $25.25 – $27.59/hourly starting wage (d.o.e.), $25.25 - $34.95 hourly full salary range (svc yr based).  
  
• Benefits package includes PTO, medical, dental, vision, life insurance, short and long term disability, Employee Assistance Program, and a SIMPLE IRA 3% match after one year in a benefit eligible position.
  

The Thurston County Food Bank is an Equal Opportunity Employer. We seek to provide equal opportunity for all persons without regard to race, age, color, religion, gender, gender expression, marital status, sexual orientation, military status, national origin, or any other characteristic protected under the law.  We are dedicated to cultivating a diverse workforce that serves and reflects our community.

Salary : $25 - $28