Outreach/Admissions Program Coordinator (Part-Time)

The position will require a flexible working schedule for daytime, evening, and weekend work.  This position will have hours scheduled based on monthly outreach events, meaning it is not a set schedule from week to week.  If there are no events to attend, the balance of work hours will be scheduled in the Welcome Center to ensure the employee receives their maximum allotted hours each month.

South Puget Sound Community College is committed to increasing its cultural diversity with an emphasis on equity and inclusion among its professional staff. A firm understanding of anti racist policy development coupled with the skills to eliminate barriers that harm underrepresented people is a college requirement. The students that we serve come from a variety of backgrounds. On average, 43% of SPSCC students are people of color. We strongly encourage members of the underrepresented groups, veterans, and bi- or multi-lingual individuals to apply for this position to help meet the needs of our diverse students and service district. 

And if that isn't enough?  We also offer: 

• A healthy work/life balance for our employees with the opportunity for flexible work schedules and remote work depending on position and college needs
• Fine dining in the Percival Room, offering vegetarian, vegan, and gluten-free choices as part of our Culinary Arts and Baking & Pastry Arts programs
• Campus bookstore offering snacks, apparel, and specialty supplies
• The Clipper Coffee Corner serving Batdorf & Bronson coffee and a selection of delicious food items from our baking/culinary students
• A brand new Health & Wellness Center
• FREE Bus service every 15 minutes to downtown Olympia and beyond
• FREE parking on our campuses – permits are not required
• On-campus child care
• Percival Creek, which runs beneath our campus footbridge, provides year-round beauty and views of Chinook, Coho, and chum salmon pass through each fall
• Many walking paths that are marked and on nicely paved sidewalks
• SPSCC promotes wellness with a variety of different workshops and events on campus
• Lots of activities with our Artist & Lecture series, which are FREE for staff and faculty
• Many community events in the Kenneth J. Minnaert Center for the Arts
• Employee Resource Groups (ERGs)that offer an opportunity for SPSCC employees to gather and connect around issues that define them personally, and which affect their work at the College and their professional development. Current Employee Resource Groups include:
  • Staff and Faculty of Color (SFOC) ERG - an employee network which strives to create an intentional and relational foundation for community and trust building across different groups through shared values.
  • The LGBTQIA ERG creates a space for LGBTQIA staff and faculty at the college to share resources, build support and community, and work towards greater equity and accessibility. 

The part-time Outreach/Admissions Specialist Program Coordinator reports directly to the Coordinator of Outreach & Recruitment.  The position serves as part of the recruitment and outreach team, focusing on working in the Welcome Center, attending recruitment events and fairs, and building relationships with prospective students in our community. This position assists with providing the first steps for potential students and community members in pursuing their educational endeavors.  This position will assist in developing and implementing targeted student recruitment and outreach designed to meet the enrollment goals in targeted geographic areas and specific student populations. 

Responsibilities and duties of the Outreach/Admissions Specialist include, but are not limited to, the following:

Direct Outreach support to potential students:

• Provide Direct support for students completing the SPSCC Getting Started/Enrollment Steps.
• Attend regional recruiting events such as college and career fairs, community events, JBLM educational events, local and state-wide conferences, and more.
• Work to meaningfully connect prospective students from historically underrepresented communities to students participating in SPSCC equity programs.
• Coordinate and facilitate information sessions and visits to regional schools and community-based organizations.
• Provide information via large and small group presentations, including coordinating Admission Information Sessions, Campus Tours, and Next Steps Information sessions.

Customer Service:

• Provide staffing assistance in the Welcome Center to greet prospective students and their families, answer questions, and provide support.
• Lead campus tours when student ambassadors are not scheduled or available
• Communicate orally and in written form with prospects and their advocates about SPSCC’s admission requirements, program offerings, basic financial aid requirements and regulations, and scholarship opportunities.
• Provide one-on-one enrollment appointments with prospective students, as needed, to support them through becoming a student at SPSCC.
• Maintain up-to-date knowledge of the multiple SPSCC campuses, programs, and opportunities that are of interest to prospective students and the community.
• Facilitate providing information to and connecting students with appropriate staff members for specialized funding programs (Dual Credit programs, Worker Retraining, Transition Studies, Veterans, etc.)

Data and process management of students in the enrollment funnel:

• Proactively organize, implement, and track recruitment activities and events at various schools and organizations and keep detailed data on events attended.
• Utilize the Client Relationship Management (CRM) system to track prospect contacts, communicate with targeted groups of students, coordinate event registrations, and analyze data on prospective student interactions/conversions.
• Maintain a knowledge base of off-site proctoring of entry skills, placement, and testing, conduct annual training of community proctors, and administer a database of testing scores.
• Provide reports about outreach & recruitment activities.
• Perform other duties as assigned.

• High school graduation or equivalent AND two years of related experience OR  equivalent education/experience.

Desired Qualifications

• Effective interpersonal skills with an ability to establish strong relationships and partnerships.
• Decisiveness, flexibility and the ability to work in a fast-paced environment of growth and change.
• Strong organizational skills, ability to work independently, prioritize multiple tasks and manage competing priorities and demands.
• Excellent communication skills and the ability to present in front of groups, work well with others and function as a team member.
• Advanced knowledge of computers and software applications, specifically MS Office suite: Word, Outlook, Excel, PowerPoint.
• Commitment to a working environment that values a diverse academic environment, inclusive of students, faculty, and staff of diverse cultural, socioeconomic, and educational backgrounds.
• Spanish or Vietnamese Speaker.
• Experience building partnerships with outside organizations and/or educational institutions.

Applications must be completed online and include the following attachments:

1. Cover letter highlighting your ability to perform the responsibilities and competencies described in the job posting.
2. Current resume showing all educational and professional experience that demonstrates how you meet the minimum and any preferred qualifications.

Salary : $20 - $27