Inside Sales and Marketing Specialist

About Us

Thwing-Albert Instrument Company is an established and respected manufacturer and supplier of materials testing instrumentation serving a diverse customer base. Our customers include manufacturers, research and development facilities and academia. Our broad range of testing instruments allows us to serve key markets while remaining committed to our core focus of providing exceptional and advanced products to meet our customers’ needs.

We are seeking a motivated and detail oriented Inside Sales & Marketing Support professional to assist our sales team and enhance our marketing efforts.

Job Summary

The Inside Sales & Marketing Support role is a dynamic position responsible for assisting the sales team with lead generation, customer follow-ups, and marketing initiatives. The ideal candidate must be highly organized, customer-focused, and tech-savvy, with a strong ability to multitask and support both sales and marketing functions.

Key Responsibilities

Sales Support:

• Assist the sales team with prospecting and lead generation efforts.
• Respond to inbound inquiries via phone, email, and chat, qualifying leads and directing them to the appropriate sales representative.
• Prepare and present customer proposals and quotations.
• Maintain and update CRM records to ensure accurate customer data and sales tracking.
• Prepare sales presentations, proposals, and reports for the sales team.
• Follow up with potential and existing clients to nurture relationships and support the sales pipeline.

Marketing Support:

• Assist in executing marketing campaigns, including email, social media, and digital marketing efforts.
• Help create marketing collateral such as brochures, presentations, and blog content.
• Track and analyze marketing performance metrics to improve campaign effectiveness.
• Coordinate trade shows, webinars, and other marketing events.
• Maintain and update the company website and social media profiles with relevant content.

Qualifications & Skills:

• 1-3 years of experience in inside sales, marketing, or a related field.
• Strong communication and interpersonal skills.
• Proficiency in CRM software (e.g., Salesforce, HubSpot) and marketing tools (e.g., Mailchimp, Canva, Google Analytics).
• Ability to multitask and work collaboratively across departments.
• Highly organized, detail-oriented, and proactive.
• Experience in technical industries is a plus.

Why Join Us?

• Competitive salary and benefits package.
• Opportunities for professional growth and career advancement.
• A dynamic and collaborative work environment.
• The chance to make a meaningful impact in a growing company.

How to Apply:
Interested candidates should submit their resume and a brief cover letter outlining their experience and why they’d be a great fit for this role to dzarrilli@thwingalbert.com.

Job Type: Full-time

Pay: $50,000.00 - $65,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift
• Day shift

Supplemental Pay:

• Yearly bonus

Application Question(s):

• Do you have B2B sales experience with a technical aspect?

Experience:

• B2B sales: 2 years (Required)

Ability to Commute:

• West Berlin, NJ 08091 (Required)

Work Location: In person

Salary : $50,000 - $65,000