What are the responsibilities and job description for the Senior Enrollment Specialist position at Thyme Care Inc.?
A company is looking for a Senior Enrollment Specialist to engage with prospective members and facilitate their enrollment in cancer care services.Key ResponsibilitiesMake outbound calls to 80-100 prospective members dailyTrain and coach junior Enrollment Specialists as neededIdentify and address challenges in processes, tools, and data to improve workflowsRequired QualificationsMinimum of 2 years of experience in an outbound enrollment role with persuasive communicationExperience mentoring and coaching junior team membersAbility to identify operational challenges and suggest improvementsComfortable working in a remote environment with a quiet workspaceProficient with technology, including Zoom, Google Suite, and electronic health records