What are the responsibilities and job description for the Sr. Manager, IT Platform Delivery TK Elevator Corporation position at thyssenkrupp Elevator?
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TK Elevator is currently seeking a highly experienced Sr. Manager, IT Platform Delivery located in Atlanta, GA.
The ideal candidate should possess extensive expertise in managing complex applications, including but not limited to CRM (Salesforce), ERP / Field Services, COTS, custom applications, and SaaS solutions.
ESSENTIAL JOB FUNCTIONS :
- Lead the delivery of projects and enhancements for a portfolio of applications in our sales and field services areas across all lines of business. The application portfolio includes SaaS solutions, COTs solutions and custom applications.
- Ensure alignment with organizational goals and technological innovation to enhance efficiency and competitiveness.
- Collaborate with executive leadership to define and implement the technology strategy for the application landscape.
- Align IT initiatives with business goals and drive innovation for enhanced user experience.
- Lead and mentor a team of IT professionals including project managers, developers, engineers, and analysts in a highly matrixed and outsourced environment.
- Foster a culture of collaboration, innovation, and continuous improvement.
- Work closely with cross-functional teams to translate business requirements into technical solutions.
- Collaborate for successful project delivery and alignment with organizational goals.
- Provide strategic oversight for application projects, including initiation, scope definition, resource allocation, and risk management.
- Monitor progress, manage dependencies, and ensure timely delivery.
- Develop change management strategies for introducing new applications, upgrades, and enhancements.
- Facilitate communication, training, and user adoption for seamless transitions.
- Manage relationships with software vendors, third-party partners, and stakeholders.
- Evaluate, select, and implement applications aligning with organizational goals.
- Collaborate closely with business stakeholders, project managers, architects, and technical teams.
- Align application delivery strategies with overall business goals and technology roadmaps.
- Drive initiatives for process optimization, best practices, methodologies, and tools.
- Deliver high-quality solutions and enhance the efficiency of the application delivery process.
- Stay informed about emerging technologies, industry trends, and best practices.
- Apply insights to drive innovation and enhance the organization's competitive advantage.
- Oversee end-to-end delivery process, from requirement gathering to post-implementation support.
- Ensure alignment of solutions with business needs, enterprise architecture and quality standards.
- Implement monitoring mechanisms to track application performance and identify optimization opportunities.
- Enhance application reliability, scalability, and efficiency.
- Establish quality assurance practices and compliance standards for application development and maintenance.
- Partner with regional Information Security leader to ensure adherence to security, regulatory, and data privacy requirements.
- Provide regular updates and reports on project status, delivery metrics, and performance.
- Communicate effectively with executive leadership and relevant stakeholders.
EDUCATION & EXPERIENCE :
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