Demo

Sr. Manager, IT Platform Delivery

TK Elevator Corporation
Atlanta, GA Full Time
POSTED ON 1/19/2025
AVAILABLE BEFORE 4/19/2025

Apply now, read the job details by scrolling down Double check you have the necessary skills before sending an application.

The Company

What we expect

The first 3 letters in workplace safety are Y-O-U!

TK Elevator is currently seeking a highly experienced Sr. Manager, IT Platform Delivery located in Atlanta, GA.

The ideal candidate should possess extensive expertise in managing complex applications, including but not limited to CRM (Salesforce), ERP / Field Services, COTS, custom applications, and SaaS solutions.

ESSENTIAL JOB FUNCTIONS :

  • Lead the delivery of projects and enhancements for a portfolio of applications in our sales and field services areas across all lines of business. The application portfolio includes SaaS solutions, COTs solutions and custom applications.
  • Ensure alignment with organizational goals and technological innovation to enhance efficiency and competitiveness.
  • Collaborate with executive leadership to define and implement the technology strategy for the application landscape.
  • Align IT initiatives with business goals and drive innovation for enhanced user experience.
  • Lead and mentor a team of IT professionals including project managers, developers, engineers, and analysts in a highly matrixed and outsourced environment.
  • Foster a culture of collaboration, innovation, and continuous improvement.
  • Work closely with cross-functional teams to translate business requirements into technical solutions.
  • Collaborate for successful project delivery and alignment with organizational goals.
  • Provide strategic oversight for application projects, including initiation, scope definition, resource allocation, and risk management.
  • Monitor progress, manage dependencies, and ensure timely delivery.
  • Develop change management strategies for introducing new applications, upgrades, and enhancements.
  • Facilitate communication, training, and user adoption for seamless transitions.
  • Manage relationships with software vendors, third-party partners, and stakeholders.
  • Evaluate, select, and implement applications aligning with organizational goals.
  • Collaborate closely with business stakeholders, project managers, architects, and technical teams.
  • Align application delivery strategies with overall business goals and technology roadmaps.
  • Drive initiatives for process optimization, best practices, methodologies, and tools.
  • Deliver high-quality solutions and enhance the efficiency of the application delivery process.
  • Stay informed about emerging technologies, industry trends, and best practices.
  • Apply insights to drive innovation and enhance the organization's competitive advantage.
  • Oversee end-to-end delivery process, from requirement gathering to post-implementation support.
  • Ensure alignment of solutions with business needs, enterprise architecture and quality standards.
  • Implement monitoring mechanisms to track application performance and identify optimization opportunities.
  • Enhance application reliability, scalability, and efficiency.
  • Establish quality assurance practices and compliance standards for application development and maintenance.
  • Partner with regional Information Security leader to ensure adherence to security, regulatory, and data privacy requirements.
  • Provide regular updates and reports on project status, delivery metrics, and performance.
  • Communicate effectively with executive leadership and relevant stakeholders.

Who we are looking for

EDUCATION & EXPERIENCE :

  • Bachelor's degree in Computer Science, Information Technology, or related field; Master's degree preferred.
  • Proven management experience (8 years) in IT application delivery, including managing ERP, CRM, COTS, Custom, and SaaS technologies.
  • Strong understanding of application lifecycle management, including requirements gathering, solution design, development, testing, deployment, and support.
  • Excellent leadership and team management skills with the ability to motivate and mentor a diverse team of technical professionals.
  • Project management expertise with a track record of successfully delivering complex projects on time and within budget.
  • Strong communication and interpersonal skills to effectively collaborate with business stakeholders, technical teams, and executives.
  • Strategic thinker with the ability to align technology strategies with business goals.
  • Proven experience in risk management and problem-solving, with the ability to navigate through challenges and uncertainties.
  • Knowledge of ITIL and other relevant frameworks for IT service management is preferred.
  • Demonstrated commitment to staying current with industry trends and emerging technologies.
  • Knowledge of industry-specific compliance and regulatory standards is advantageous.
  • What we offer

    Contact

    To apply to a position, please click on the Apply Now button.

    For any additional questions or job specific requests, please use the contact

    below and include the Job Requisition Number as a reference.

    Elevatorjobs.AMS@tkelevator.com

    J-18808-Ljbffr

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