What are the responsibilities and job description for the Associate Fulfillment Specialist position at TIBCO Software?
Do you thrive in a startup vibe? Were you built for a small, nimble and dynamic team that's ready to win? If you answered yes, we want to talk to you! ShareFile is now going back to our roots as a standalone business unit to focus on our SaaS business-an area where we see growth potential. This business unit is unique, and we certainly aren't afraid to stand out from the crowd and tackle the bigger competitors.
As the Associate Fulfillment Specialist, the ideal candidate will have experience in Order Management, Sales Support or Salesforce CPQ to help streamline and optimize our order fulfillment processes. Your goal is to assist in the processing of ShareFile orders.
Role Overview :
Now, lets get to the details. This role will work cross-functionally across the ShareFile business. We will support projects as well as daily Order Services requests. This includes :
- Order Management and Fulfillment :
Assist in processing incoming orders with a focus on accuracy and timeliness.
Work closely with the sales team to provide essential support in order processing.
Learn and utilize Salesforce CPQ to configure product and pricing structures.
Gain proficiency in retrieving and analyzing data from relevant databases using SQL queries.
Assist in creating and maintaining basic reports and dashboards to track key order metrics.
Be proactive in identifying opportunities for process improvements to enhance order fulfillment efficiency. Learn to act as a liaison between the Order Services Team and other departments to optimize workflows.
Our Superhero Uniform Includes :
Your Superhero Strengths Include :
Cloud Software Group is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination on the basis of age, race, color, gender, sexual orientation, gender identity, ethnicity, national origin, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions, marital status, protected veteran status, and other protected classifications.