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Vice President of DevOps

TicketNetwork, Inc.
South Windsor, CT Full Time
POSTED ON 4/4/2025
AVAILABLE BEFORE 6/4/2025

We are seeking a visionary Vice President of DevOps to lead our organization's DevOps strategy at an enterprise level. The VP of DevOps will define and execute overall DevOps strategy, build and manage high-performing DevOps team, lead major releases and upgrades, implement CI/CD pipelines, and ensure system reliability and cost-efficiency. This role involves spearheading initiatives to optimize system reliability, scalability, and operational efficiency while driving innovation in DevOps practices. You will build and oversee a world-class DevOps organization, align strategies with business objectives, and ensure the success of major technology initiatives, including releases and upgrades.

Responsibilities

  • Strategic Leadership
    • Define and execute the enterprise-wide DevOps strategy, aligning with organizational goals and objectives.
    • Build, mentor, and lead a high-performing DevOps organization, cultivating a culture of collaboration, innovation, and operational excellence.
    • Foster strong partnerships with engineering, product, and business leaders to align DevOps goals with company priorities.
    • Spearhead, own, and be fully accountable for the planning, execution, and success of major technology initiatives, including releases and upgrades.
  • Enterprise Process Optimization and Automation
    • Oversee the design, implementation, and continuous optimization of CI/CD pipelines to enable efficient, reliable, and secure software delivery at scale.
    • Drive enterprise-wide automation initiatives for infrastructure provisioning, configuration, and maintenance.
    • Establish metrics and KPIs to measure the effectiveness of DevOps practices and continuously identify areas for improvement.
  • Infrastructure and Security
    • Provide executive oversight of cloud and on-premises infrastructure, ensuring scalability, performance, and cost-efficiency.
    • Champion security best practices, including access controls, patching, and DevSecOps integration, to safeguard infrastructure and data.
    • Ensure compliance with relevant standards and regulations, positioning the organization as a leader in security and compliance.
  • Operational Resilience
    • Develop and maintain robust backup, recovery, and failover strategies to ensure business continuity.
    • Oversee disaster recovery planning, testing, and validation to prepare the organization for potential disruptions.
    • Lead the organization in reducing incident frequency and impact through proactive risk mitigation strategies.
  • Monitoring and Tooling
    • Own enterprise-level monitoring and alerting solutions (e.g., DataDog, ELK) to ensure system health and performance.
    • Evaluate, adopt, and implement new tools and technologies to enhance the organization?s DevOps capabilities.
  • Collaboration and Knowledge Sharing
    • Ensure alignment of infrastructure strategies with application needs by collaborating with development, operations, and security teams.
    • Promote transparency and knowledge sharing by documenting infrastructure processes, configurations, and procedures.

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