What are the responsibilities and job description for the Program Specialist: Academy for Nonprofit Excellence position at Tidewater Community College?
Posting Summary
Working Title
Program Specialist: Academy for Nonprofit Excellence
Role Title
Education Support Spec II
Role Code
29143-SW
FLSA
Nonexempt
Pay Band
03
Position Number
295W0244
Agency
Tidewater Community College
Division
Tidewater Community College (Div)
Work Location
Suffolk - 800
Hiring Range
$19.00 per hour
Emergency/Essential Personnel
No
EEO Category
F-Admin Supp
Full Time or Part Time
Part Time
Does this position have telework options? -Telework options are subject to change based on business needs-
No
Does this position have a bilingual or multilingual skill requirement or preference?
No
Work Schedule
Availability between 9:00 AM- 4:30 PM Tuesday, Wednesday, Thursday.
Evening availability also needed.
part time, 29 hrs per week
Evening availability also needed.
part time, 29 hrs per week
Sensitive Position
No
Job Description
Tidewater Community College has served South Hampton Roads – both students and employers – for 50 years. It has grown from 1 campus into a regional educational and economic force. TCC is the largest provider of higher education and workforce services in Hampton Roads, enrolling nearly 28,000 students in 2019-20. Founded in 1968 as a part of the Virginia Community College System, Tidewater Community College (TCC) services South Hampton Roads with 4 campuses in Chesapeake, Norfolk, Portsmouth, and Virginia Beach, 7 regional centers and 2 important cultural institutions. The college had 3,203 graduates in 2019-2020, 40 percent of whom pursued degrees that would let them transfer to 4-year institutions. Of South Hampton Roads residents enrolled in higher education 36% enrolled at TCC. TCC’s institutional accreditation is affirmed through 2027 by the Southern Association of Colleges and Schools Commission on Colleges.
The Program Specialist—an Education Support Specialist II—provides crucial programmatic and administrative support to the Academy for Nonprofit Excellence (ANE). Key responsibilities include planning and implementing program activities to increase enrollment and brand. Managing program administration, maintaining accurate records, drafting Letters of Agreement, vetting and preparing course materials. The person for this role will regularly interact with faculty, staff, instructors, and students. As such, they need to provide strong internal and external customer service. This position reports directly to the Program Coordinator.
This is grant funded position.
Functional Responsibilities:
1. Assist with developing and implementing program procedures which grow and enhance ANE programs ultimately increasing program revenue and participation.
2. Ensure program accessibility through organizing course calendar and inputting course offerings into database, assisting participants with registration.
3. Ensure policy compliance (for both grant and VCCS) is maintained for all ANE program offerings.
4. Assist with marketing and communications efforts, including e-blasts and weekly JobAlerts, to ensure positive brand image is maintained.
5. Maintain Academy records (grades, attendance, etc.) through various databases to meet reporting needs of funders and VCCS.
6. Provide student support including personalized coaching to increase certificate program completion.
7. Assist with creation of Letter of Agreements, reports, and correspondence to ensure program activities are functioning effectively.
8. Collaborate with Finance purchasing/billing for ANE program needs so program materials are available.
9. Provide staff support to the Program Coordinator to successfully carry out Academy programs and events.
10. Flexible working hours to support program offerings including some evenings and weekends
Special Assignments
May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.
KSA's/Required Qualifications
- Experience with scheduling program offerings, the preparation of program materials, and setting up event spaces.
- Familiarity with marketing techniques and mass communication platforms and such as Constant Contact or Mailchimp and social media platforms.
- Strong skills to coach program participants towards certificate completion.
- Proficient in Microsoft Office including: Microsoft Excel and Access software for record keeping.
- Proficient in managing student and program records, including data input, retrieval, modification, and analysis while maintaining confidentiality.
- Strong problem-solving skills and the ability to work effectively as part of a team. Forms positive working relationships across our internal and external partners.
- Strong ability to prioritize tasks, meet deadlines, and thrive in a fast-paced environment.
- Exceptional verbal and written communication skills for interacting with staff, program participants, and the public.
Additional Considerations
Background working or volunteering with nonprofit organizations.
This is grant funded position.
This is grant funded position.
Operation of a State Vehicle
No
Supervises Employees
Yes
Required Travel
n/a
Posting Detail Information
Posting Number
WGE_2499P
Recruitment Type
General Public - G
Number of Vacancies
1
Position End Date (if temporary)
Job Open Date
04/23/2025
Job Close Date
05/19/2025
Open Until Filled
No
Agency Website
Tcc.edu
Contact Name
Liz White
Email
ldwhite@tcc.edu
Phone Number
Special Instructions to Applicants
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link:
Additional Information
Background Check Statement Disclaimer
The selected candidate’s offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth’s Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/
EEO Statement
The Virginia Community College System (VCCS) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors.
ADA Statement
The Virginia Community College System (VCCS) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts (ADA and ADAAA), to provide, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested.
E-Verify Statement
VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.
Salary : $19
