Business Manager- Physical Therapy

Description

Position Summary 

The Business Manager (Physical Therapy) is responsible for providing overall leadership, growth, marketing, administration, and performance of all aspects of the practice to ensure accomplishment of its objectives and goals. This position ensures the development of practice plans, goals, mission, policies and/or procedures and assists with preparation and monitoring of the budget. 

 
Major Duties and Responsibilities   

• Responsible for implementing and maintaining high quality, efficient, and financially responsible health care for family and specialty outpatient clinics. 

• Responsible for improving patient, physician, and other customer relations. 

• Participates in planning and implementation of assigned practice goals, programs, objectives, personnel, and resources. 

• Works in collaboration with Clinical director, regional managers, office manager and staff to achieve goals and strengthen communication between practices and Administration. 

• Oversees patient accounts and cash management functions. 

• Regularly reviews the financial performance of practices and works with Office Managers to identify negative trends in expenses and assists in developing a plan of action to address variances. 

• Reports to the regional managers, clinical director, and Administration for corporate, financial and operation related issues. 

• Facilitates monthly meetings with managers and managing physicians to communicate initiatives, gain feedback, and maintain continued focus on goals.   

• Develops and maintains systems and / or processes that measure results of front-line staff work, productivity, volume, patient/staff/provider satisfaction or other work improvement indicators. 

• Has the authority to direct and support managers with functional area responsibilities.  Has the responsibility to work with managing physicians to undertake the following employment actions: hiring, termination, corrective action, and performance reviews. 

• Other duties as assigned. 

Qualifications

Knowledge, Skills and Abilities 

• Knowledge of concepts, practices, and policies with the ability to use them in complex varied situations. 

• Knowledge of basic computer systems and applications. Experience with EHR systems. 

• Skilled in written and verbal communication. 

• Skilled in providing excellent customer service. 

• Ability to work scheduled hours as defined in the job offer. 

• Ability to act as a team leader for small projects or work groups, creating a collaborative and respectful team environment and improving workflows.  

• Ability to make decisions that are guided by precedents, policies, and objectives.   

• Ability to present information in an organized manner. 

• Ability to work with minimum supervision. 

• Ability to role model effectively with a diverse group of people at all levels including as an employee advocate and a physician resource. 

• Ability to address problems that are highly varied, complex, and often non-recurring, requiring staff input, innovative creative techniques to resolve issues. 

Education / Training / Requirements 

• Bachelor’s degree or equivalent. 

• Minimum of five years related experience in a health care setting. 

Physical Demands 

• Ability to lift or move equipment. 

• Ability to stand and walk for long periods of time.

•  Ability to sit for extended periods of time. 

• Ability to enter data into a computer via a keyboard. 

• Ability to occasionally reach, bend, stoop and lift up to 30 lbs. * 

• Ability to grasp and hold up to 30 lbs.* 

• Ability to occasionally squat and lean over.

•  Ability to hear normal voice level communications in person or through the telephone.

•  Ability to speak clearly and understandably. 

• Basic vision, corrected.  

•  Ability to see and understand data on a computer screen. 

Success Factors 

• Alignment with Company Mission and Core Values 

• Excellent Time Management/Organized 

• Open Communication/Positive 

• Goal Driven 

• Excellent Customer Service 

• Juggles Multiple Priorities 

• Accuracy and Attention to Detail 

All statements are essential functions of the position unless identified as non-essential by an asterisk (*).