Data Center Administrator (DCA)

The Data Center Administrator (DCA) is responsible for maintaining the physical and operational integrity of the data center. This role involves supporting onsite infrastructure, managing network connections, coordinating with vendors, and ensuring the timely execution of service requests. The DCA will also serve as a subject matter expert (SME) on Gigamon infrastructure and oversee migration efforts to new infrastructure systems. This position primarily operates during the first shift but may require occasional third-shift work during critical implementations.

Contract through August 2025

Key Responsibilities

Onsite Infrastructure Support:

• Install, remove, test, and label fiber and copper structured cabling systems.
• Conduct network test access point (TAP) surveillance and management.
• Rack and unrack equipment as needed.
• Escort vendors and oversee third-party infrastructure installations and maintenance.
• Maintain the physical and environmental health of the data center.
  
  

Technical And Administrative Responsibilities

• Serve as SME on Gigamon infrastructure.
• Orchestrate and migrate specific connections from old to new infrastructure.
• Monitor and manage service ticket activity, ensuring timely resolution of tasks.
• Document Moves, Adds, and Changes (MACs) and Critical Work Orders.
• Prepare and submit reports on infrastructure status and performance.
• Participate in consultant project reviews and daily audits.
• Ensure compliance with security protocols for both the organization and the hosting facility.
  
  

Vendor Coordination

• Work with vendors to schedule and oversee maintenance and installation activities.
• Communicate technical requirements and ensure vendor adherence to company standards.
  
  

Qualifications

• Strong knowledge of fiber and copper structured cabling systems and telecommunications infrastructure.
• Experience with Gigamon infrastructure is preferred.
• Understanding of IT hardware, compute systems, telecom, network, storage, and security environments.
• Prior experience in an enterprise data center or similar critical systems environment.
• Ability to manage and prioritize multiple tasks effectively.
• Proficiency in Microsoft Office Suite (Excel, Outlook, Visio, etc.).
• Strong analytical, troubleshooting, and problem-solving skills.
• Excellent verbal and written communication skills.
• Ability to work independently and collaborate with leadership and team members as needed.
  
  

Work Schedule

• Primarily 1st shift with the flexibility to work 3rd shift as required during critical implementations.