Undergraduate Admissions Counselor

Description

Undergraduate Admissions Counselor

POSITION: Undergraduate Admissions Counselor

SUPERVISOR: Assistant Director of Admissions

DEPARTMENT:  Undergraduate Admissions

LOCATION: On-campus located in Tiffin, OH

JOB TYPE: Full-time | Salary

Tiffin University (TU), founded in 1888, offers accredited undergraduate, graduate, and doctoral degrees across a wide range of disciplines, including business administration, criminal justice, social sciences, creative and media arts, humanities, education, sciences, technology, and health. The 153-acre main campus in Tiffin, Ohio, features a blend of historic and modern architecture, creating a vibrant and welcoming environment for students, faculty, and staff. 

TU provides flexible learning options, including on-campus and online programs, as well as courses offered at partner institutions. The university also extends its reach internationally, offering Bachelor's and Master's of Business Administration degrees in Bucharest, Romania, and educational opportunities for students in Switzerland and Latin America. 

In addition to its Ph.D. in Global Leadership and Change, Tiffin University now offers an online Doctor of Criminal Justice (DCJ) program, further expanding its advanced degree offerings. With more than 50 majors available, Tiffin University equips students with real-world knowledge and experience to succeed in today’s dynamic professional landscape. 

GENERAL JOB DESCRIPTION
The Undergraduate Admissions Counselor is responsible to recruit and assist in attracting and selecting a qualified and diverse undergraduate student who meets Tiffin University’s enrollment and academic needs. ?The position entails an eight-to twelve-week travel season, frequent phone, virtual, written, and e-mail correspondence, and evaluation of applicant files. A willingness to work weekends and evenings is also required. 

Requirements

MAJOR DUTIES AND RESPONSIBILITIES

• Recruit and assist in attracting, selecting, and supporting a qualified and diverse undergraduate student population aligned with Tiffin University’s enrollment and academic goals, while promoting the values of equity and inclusion. 
• Monitor the health of the recruitment funnel for the assigned student population. 
• Deploy strategic communication tactics to move students through the various stages of enrollment, from prospect, inquiry, applicant, admit, and deposit. 
• Accountable for contributing to the overall enrollment goals of the Undergraduate Admissions department. 
• Evaluate application files and recommend admission decisions. 
• Travel to high schools or set up virtual visits in assigned recruitment areas. 
• Travel to attend college day/night programs or attend virtual events within the assigned recruitment area. 
• Conduct oral presentations on and off campus. 
• Tele-counseling. 
• Maintain effective interpersonal and departmental communication. 
• Exhibit skills and attitudes that reflect good customer service. 
• Engage in professional development activities to stay current on best practices, trends, and policies related to college admissions and enrollment management. 
• Correspond and counsel prospective students and families about admission, financial aid, academic programs, extracurricular programs, and student life at Tiffin University. Counseling about general college planning is also necessary. 
• Assist in planning and executing recruitment events such as open houses, campus tours, admitted student days, and virtual info sessions to increase engagement and yield. 
• Conduct virtual, on-campus personal visits and group presentations for prospective students and their guests. 
• Assist in developing and implementing emerging electronic communication strategies while also determining how they should impact admission counseling efforts. 
• Assist in the training of tour guides and student employees when necessary. 

QUALIFICATIONS/SKILLS/ABILITIES FOR THE JOB

Required Qualifications: 

• Bachelor’s degree and one year of experience directly related to student services. 
• A Master’s degree in a relevant field may be substituted for up to one year of the required experience. 
• Excellent presentation abilities, oral and written communication skills. 
• Demonstrated ability in program planning. 
• Demonstrated computer skills, including proficiency in Microsoft Office Suite. 
• Must have, or be able to obtain by time of hire, a valid driver's license. 
• Willing and able to travel and work some weekends/evenings. 

Preferred Qualifications: 

• Master's degree. 
• Experience working in education. 
• Knowledge of student recruitment, college admissions, and Tiffin University. 
• Experience in Slate or other CRM technology. 

TIFFIN UNIVERSITY SPONSORED BENEFITS
Tiffin University offers excellent benefits. All full-time employees of Tiffin University are eligible for our full-time benefits package, which includes medical, dental, and vision insurance, Health Savings Account with employer incentive contribution, Employer Paid and Supplemental Life Insurance, Short-Term, and Long-Term Disability, 403b Retirement with Employer Match, Time Off (annual and sick leave), Observed Holidays, Tuition Assistance and Reimbursement, and Employee Assistance Program.

EXPECTED KEY COMPETENCIES (ORGANIZATIONAL FIT)

Interdependence: Fosters collaboration across the University

Communication: Strong decision-making and communication skills

Accountability: Formulates effective and progressive strategies aligned with University mission and values

Respect: Creates an engaging, collaborative classroom environment by bringing diverse students and ideas together.

Entrepreneurship: Influences and Inspires

EMBRACING OUR GUIDING PRINCIPLES

VISION STATEMENT – The vision for Tiffin University is to become A premier university for challenging students to enhance their global competencies and 21st-century skills for success in a diverse world.

MISSION STATEMENT – The mission of Tiffin University is to Educate students by linking knowledge to professional practice.

CORE VALUES – The values of Interdependence, Communication, Accountability, Respect, and Entrepreneurship comprise the ICARE values of Tiffin University.

PHYSICAL REQUIREMENTS

Ability to sit and or stand periodically for long periods.

Tiffin University provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. While we strive for a diverse mix of candidates, all employment decisions are made without regard to race, sex, or other protected characteristics. 

Tiffin University is an Equal Opportunity Employer