What are the responsibilities and job description for the Transport Logistics Dispatcher position at Tiger Fuel Company?
Description
We're excited to share an opportunity in the Transport Division. Tiger Fuel is seeking a Logistics Dispatcher for the bulk fuel side of our Family. Our Transport Team supports the deliveries of fuel products to 200 dealer locations in the Mid-Atlantic. This position is responsible for coordinating, scheduling and dispatching deliveries of fuel products to our complex network. This individual must ensure a high level of "Tiger Way" customer satisfaction, efficiency, and safety standards.
Our Transport Team operates both days and weekends, so the right candidate will have the flexibility to work day shifts on a rotating schedule throughout the week and take calls after hours. While this opportunity may be primarily Sunday-Wednesday, there is a possibility of adjusted work days to include other days of the week.
Essential Duties & Responsibilities
- Dispatch Transport Drivers for fuel tanker load deliveries.
- Coordinate, schedule and communicate information to Transport Drivers and staff as well as track relevant information according to customer demands.
- Notify drivers of assignments and direct their activities to ensure loads are delivered according to time-sensitive schedules.
- Ensure compliance with DOT regulations and established Tiger Fuel policies and guidelines.
- Answer incoming phone calls and/or inquiries, maintain and provide positive and effective service to both internal and external customers.
- Review and assimilate stored data and enter new data in computer database.
- Keep proper record of all jobs in work log according to established guidelines.
- Understand and communicate safety policies as they relate to our customers and employees.
- Responsible for any other task and duty as assigned, which may or may not relate to the normal scope of this position.
Requirements
- Minimum of two years in transportation or a related logistic field.
- Weekend and holiday work required; open availability- shifts on a rotating schedule throughout the week
- Ability to effectively communicate both verbally and written.
- Ability to work in a fast-paced environment and handle multiple tasks at once.
- Complex problem solving and organizational skills.
- Patient, professional, and adaptable to a wide range of people and backgrounds.
- Passionate about quality work and providing best-in-class "Tiger Way" customer service support.
- Confident in basic computer skills with ability to function in a Windows-based environment.
- High school diploma, GED or equivalent. College beneficial.
- Must have a valid driver's license.
- Criminal background check and drug screen required.
Benefits
Tiger Fuel offers a rich benefit package to our highly valued employees:
- Health insurance with Anthem
- Dental & Vision insurance
- Company-paid life insurance and short-term and long-term disability insurance
- 401K with company matching
- Paid Time Off (PTO)
- Subsidized gym membership and/or gym stipend
- Paid Parental leave for birth or adoption
- Adoption cost reimbursement
- Concierge level Primary Health Care Clinic for our Team
Salary : $22 - $25
