Virtual Desktop Infrastructure Systems Administrator

Where would you step in?  

We are committed to making a meaningful impact through our work. As a Virtual Desktop Infrastructure (VDI) Systems Administrator, you will join our Information Technology Department in our Westfield office, where you will work closely with team members to design and implement cutting-edge systems and processes that elevate our client service experience. At Tighe & Bond, you’ll find an engaging, hybrid work environment, flexible Fridays in the summer, a culture of collaboration, and the resources to support your professional growth and development.

Our Information Technology Team  

Working collaboratively with the Service & Support Team, Systems Administrators, Security, and IT Management, the department ensures that all IT initiatives are aligned with the company’s business goals and objectives. The team plays a vital role in optimizing and maintaining the firm’s technological infrastructure, delivering innovative, reliable, and secure solutions that empower the business to achieve its goals and drive success.

What will you be doing as a VDI Systems Administrator?  

• Provide Tier 2/3 support for critical VDI infrastructure, ensuring high reliability, scalability, resilience, cost-effectiveness, and security.
• Offer Tier 1 support to users, assisting them in leveraging technology solutions.
• Administer, maintain, optimize, and scale systems including the firm's Azure Virtual Desktop (AVD) environment, supporting engineering workflows for civil engineering design, simulation, and modeling software.
• Collaborate with IT, engineering teams, and external vendors to ensure secure, stable, and high-performance environments for project-critical applications.
• Develop solutions to enable the creation of Digital Twin solutions, integrating systems and data across SCADA, CMMS, BIM, and Twin platforms.
• Participate in the development of ITSM processes and procedures, supporting the growth of Tighe & Bond and its technology strategy.
• Work on project teams to deploy new technologies and provide training to users on their use.
• Document system configurations and stay updated on industry trends, best practices, and emerging technologies in the AEC industry.

What do you need?  

• BS in Information Technology, Computer Science, or a related field
• Relevant certifications (e.g., Microsoft Azure Administrator, VDI certifications) are a plus
• 3 years of experience as a system administrator or in a similar role, preferably in the AEC industry
• Strong understanding of Azure, Azure Virtual Desktop, networking, and virtualization
• Experience with AutoCAD and Revit
• Proficiency in requirements gathering, process analysis, and scripting (Power Shell, Python)
• Experience providing end user support in hybrid work environment
• Knowledge of software development
• Excellent communication skills
• Ability to manage multiple priorities 

Your Financial and Wellness Benefits  

• VDI Systems Administrator salaries range from ($79,000 to $105,000), based on skills and experience  
• Annual Bonus, Profit Sharing, and Employee Stock Ownership Plan  
• Best in Class Medical Insurance  
• Dental & Vision Insurance  
• Wellness Rewards and Reimbursements  
• Tuition Reimbursement and Qualified Student Loan Paydown Contributions  
• Reimbursements for Licensure/ Certification Preparation and Fees  
• Summer Fridays Flextime and Hybrid Work Environment  
• Pet Insurance and Adoption Assistance

Ways to Grow Your Career  

We provide a structured career path with opportunities for professional development through tuition reimbursement, internal training, conference attendance, and professional memberships. Mentorship from more experienced staff is integral to our culture and part of our commitment to your growth.  

Our Culture and Values

We prioritize the well-being of our employees, communities, and environment. We foster a flexible, inclusive culture where everyone can thrive. Our six core values—Integrity, Excellence, Reliability, Commitment, Respect, and Safety—guide our employee-owned company in delivering exceptional service, building trust, and promoting continuous growth. Our team celebrates together at events like our annual Lobsterfest and gives back to our community through our Make a Difference program.  

More About Tighe & Bond

We are a leading employee-owned engineering, design, and environmental consulting firm, recognized for its commitment to excellence. With a team of over 600 professionals, we provide innovative solutions for land use, water resources, transportation, and environmental challenges throughout the Northeast. As a top 10 ENR New England Design Firm and the 2023 Employer of the Year from SMPS Boston, we are dedicated to building a more sustainable future.

Diversity, Equity, and Inclusion (DEI) Statement  

We believe one of our greatest strengths lies in our differences. We are committed to fostering a diverse, inclusive, and equitable workplace where everyone feels valued and respected, with opportunities to thrive. By embracing a wide range of perspectives and experiences, we create a workplace that reflects the communities we serve and drives innovation. We celebrate unique perspectives and strive to build a culture of belonging for all team members. We welcome applicants of all backgrounds as we work together to design a sustainable future for our communities.

Equal Opportunity Employer Statement  

We are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, gender identity, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. Tighe & Bond, Inc. will base decisions on employment to further the principle of equal employment opportunity. We are committed to basing judgments concerning the employment of individuals on their qualifications, abilities, skills and experience. If accommodation is needed during the application process, please contact a member of the talent acquisition team.  

Salary : $79,000 - $105,000