What are the responsibilities and job description for the IT Specialist position at Tijerina Legal Group, P.C.?
HOW TO APPLY:
Apply only at our website:
https://www.tlegalgroup.com/careers/career-placement/
On subject line please put "IT SPECIALIST"
The IT Specialist is responsible for providing technical support to end users for computer hardware, software, and network-related issues. The individual in this role will troubleshoot, diagnose, and resolve technical problems, as well as provide guidance and assistance to users to ensure optimal performance of their systems.
You are expected to:
- Ensure that all office computers are working correctly.
- Keep an asset inventory of the technology equipment and products in the storage room.
- Provide computer support to all staff members.
- Set up and manage accounts for staff.
- Configure, install, and maintain computer and telephone networks.
- Stay on top of new and developing technologies.
- Pick up, deliver, and do other duties related to the client.
- Handle firm duties such as picking up police reports and delivering packages.
- Resolve any issues that may arise with the Office's utilities.
- Implement new office procedures throughout the organization.
- Provide technical support to end users for computer hardware, software, and network-related issues
- Troubleshoot, diagnose, and resolve technical problems
- Provide guidance and assistance to users to ensure optimal performance of their systems
- Install, configure, and maintain computer hardware and software
- Monitor and maintain network performance
- Create and maintain documentation of hardware and software configurations and troubleshooting procedures
- Communicate effectively with users and team members to resolve technical issues
- Provide training and instruction to users on software and hardware systems
Qualifications:
Bachelors Degree in IT
Proven experience as an IT Specialist Technician or similar role
Strong knowledge of computer hardware, software, and network systems
Experience with Windows and/or Mac operating systems
Strong problem-solving and analytical skills
Excellent verbal and written communication skills
Ability to work independently and as part of a team
A certification or other relevant IT certifications is a plus
Job Type: Full-time
Pay: $15.00 - $20.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Compensation Package:
- Bonus opportunities
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental Pay:
- Bonus pay
Work Location: In person
Salary : $15 - $20