What are the responsibilities and job description for the Receptionist/Daycare assistant position at Tiki Tails Dog Resort?
This position is meant for someone with experience working in all aspects of the pet industry, and looking for diversity in their position within a quickly growing company. We are expanding into a brand new facility come Fall 2025 and looking to grow our team too.
This position is great for former receptionists, grooming assistants or veterinary technicians.
Required:
Looking for someone looking to cross train in all aspects of our company:
- Daycare setting, Reception, cleaning kennels, customer service, assisting with nail trims and assisting in groomers, bathing
Your own vehicle for transportation
Prior computer skills and working with software systems/scheduling is a must
Dog restraint experience
Preferred Prior Experience in:
Minimum of 2-3 years experience with working at a Veterinary clinic, Groomer or Pet Resort
Have knowledge of vaccine protocols
Experience with nail trimming
Duties:
_ Daycare Setting_
-Able to work in a group of dogs and monitor behaviors
-Evaluate new dogs in order to be accepted for daycare
-Disinfecting surfaces and equipment daily
-Communicating with other team members in order to sustain a safe enviornment
_ Reception Setting_
-Receive dogs at drop off and leashing up for departure at pick up
-Answer phone calls, emails and greet clients as they walk in
-Accurately explain our requirements and policies with clients
-Understand and review veterinary records
-Navigate and utilize software systems
-Check in/out boarding, daycare and grooming dogs with financial accuracy
-Schedule appointments
-Keeping lobby and reception area cleaned and organized
-Assist with walk in services (Nail trims, ear cleanings, anal gland expression, animal restraint)
Compensation/Benefits:
Compensation is based on experience level and capabilities to fulfill the job requirements. Really looking for a strong team member here that carries leadership traits and multitasking initiative. Wages will be discussed in interview process.
Employee discounts will be offered after 30 days.
Health benefits available after 90 days.
Paid Vacation for Full Time
End of the year bonus opportunities
Team events (fun outings paid by company)
Shifts:
-Part time leading to full time as you gain experience.
-Morning, Afternoon and some weekend shifts are required.
Job Type: Part-time
Pay: $14.00 - $17.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Schedule:
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Weekends as needed
Supplemental Pay:
- Bonus opportunities
Work Location: In person
Salary : $14 - $17
