What are the responsibilities and job description for the Host/Hostess position at Tikka Charcoal Grill?
Hours range from: 5pm-11pm
CLOSED MONDAYS
LOOKING FOR SOMEONE TO WORK EVENINGS & WEEKENDS
*Host/Hostess
Duties:
- Greet and welcome guests as they arrive at the restaurant
- Escort guests to their assigned tables or waiting areas
- Provide menus and inform guests of any specials or promotions
- Take reservations and manage the waitlist
- Answer phone calls and assist with inquiries or reservations
- Maintain a clean and organized reception area
- Collaborate with the kitchen and waitstaff to ensure smooth operations
- Handle guest complaints or concerns with professionalism and resolve issues promptly
- Collect payments and process transactions accurately
Skills:
- Excellent phone etiquette and communication skills
- Strong guest service orientation with a friendly and welcoming demeanor
- Knowledge of hospitality and food service industry practices
- Familiarity with hotel or restaurant operations is a plus
- Proficiency in using OpenTable or a similar reservation system is preferred
- Ability to build positive guest relations and provide exceptional customer service
- Flexibility to work in a fast-paced environment and handle multiple tasks simultaneously
We are looking for a dedicated Host/Host to join our team. As a Host/Host, you will be the first point of contact for our guests, providing them with a warm welcome and ensuring their dining experience starts off on a positive note. Your excellent communication skills, attention to detail, and ability to handle guest inquiries will contribute to creating a pleasant atmosphere for our customers.
If you have a passion for customer service and enjoy working in a dynamic environment, we would love to hear from you. Apply now to join our team!
Please note that only qualified candidates will be contacted for an interview.
Job Type: Part-time
Pay: From $16.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Shift:
- Evening shift
Experience:
- Restaurant: 1 year (Required)
Language:
- English (Required)
Work Location: In person
Salary : $16