Receptionist

WHO WE ARE:

We are a leading specialty retailer of casual apparel, footwear and accessories for young men, young women, boys and girls with an extensive assortment of iconic global, emerging, and proprietary brands rooted in an active and social lifestyle. We are based out of sunny Southern California at the Tilly’s RSC. You’ll hear the term RSC a lot, it stands for Retail Support Center since our corporate offices are here to support our retail and online stores.

SUMMARY:

The following is a brief description of responsibilities to be performed by the Receptionist.  Job responsibilities include, but are not limited to the following:

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Direct visitors to the appropriate person(s) and conference room(s).

·        Serve as a liaison between field employees and RSC employees.

·        Must ensure vendor/customers are greeted promptly and professionally

·        Must always maintain the highest level of professionalism.

·        Must always maintain office employee in/out log at front desk.

·        Must always maintain front office housekeeping standards.

·        Support HR department with various projects and administrative duties.

·        Supports store employees with various questions and needs.

·        Maintain supply room and replenish inventory when needed.

·        Upholds, supports, and promotes all company policies and procedures

·        Handle employee returns.

·        Special projects as assigned

QUALIFICATION REQUIREMENTS:

·        Minimum 2 years of customer service experience.

·        Must be punctual and dependable.

·        Must have excellent written/grammatical and verbal communication skills.

·        Maintain clean and organized work environment.

·        Working knowledge of MS Word, Excel, and Outlook required.

·        Ability to prioritize projects frequently.

·        Must have strong proofreading abilities.

·        Typing of 45-55wpm

·        Strong phone etiquette skills

·        Strong analytical skills, documentation skills, and people skills are a must.

·        Ability to handle confidential matters.

·        Ability to work in a fast paced, deadline-oriented environment.

EDUCATION and/or EXPERIENCE:

·        High School Diploma required.

·        2 years customer service experience preferred.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

• Typical office environment with low level noise exposure.

WHY TILLYS?

Working at Tillys allows you to experience a new style of work life. Our work culture is fun and relaxed. We encourage you to be you and that means you should be comfortable. Our employees enjoy a casual dress code and a fun, fast paced work environment where creative minds work together to achieve common goals. As a part of the team, you’ll contribute towards and share in our success. A career at Tillys is all about working together to make things happen… so what are you waiting for?

🌟 401k: We offer a 401k plan as your financial security is our priority. 

🏥Comprehensive Health Benefits: We've got your well-being covered. Enjoy comprehensive medical and dental benefits, and the best part? We fully cover your vision needs!

🛍️Employee Discounts: Shop to your heart's content with exclusive discounts, both online and in-store. Enjoy the latest fashion and gear without breaking the bank.

🎟️ Discounts Galore: Have fun without breaking the bank. Our discount programs offer discounts on various attractions, travel, and events - opening a world of adventures for you.

🛍️Employee Sample Sale: Score big on your favorite brands at our exclusive Employee Sample Sale events. It's like Black Friday, but better!

🏋️‍♂️ Wellness Events: We prioritize your well-being and joy. Come join us at the corporate office for a mix of wellness events, parties, and corporate gatherings, all crafted to keep you at your best.

💆‍♂️Monthly Massages: Relax and rejuvenate. We offer monthly massages to help you unwind and de-stress.

🎬Movie Ticket Discounts: Movie night, anyone? Enjoy special discounts on movie tickets and make it a regular thing.

🍿Weekly Snacks: Munch away! We keep the office stocked with weekly snacks to keep you fueled and motivated.

🌍Volunteer Time: We believe in giving back. Take paid time off to make a difference in your community through volunteer work.

What TO EXPECT?

Hourly Salary Range: $18-$20/hr: Offer placement within this range is dependent on a variety of factors, including prior relevant experience, qualifications, and skill set.

Based out of HQ in Irvine, CA and 5 days in office.

“Tillys will consider applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Municipal Code, Chapter XVIII, Article 9 (Los Angeles Fair Chance Initiative for Hiring (Ban the Box).”

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