What are the responsibilities and job description for the Logistics Coordinator position at Tilley Distribution Inc?

Job Description

Job Summary

We are seeking an experienced Logistics Coordinator to join our dynamic team within our Norwood, NJ operations. The Logistics Coordinator will ensure that all aspects of domestic logistics operations are managed effectively from order process to shipping, and collaborating with cross-functional teams, the Logistics Coordinator plays a vital role in maintaining efficient shipping operations. This position also requires a strong focus on coordinating processes to achieve the effective distribution of goods.

The ideal candidate will have great record-keeping abilities and a customer-orientated approach. The goal is to ensure the smooth operations of a variety of channels aiming for maximum efficiency.

Job Type : Full-time / On-Site

Essential Functions / General Accountabilities

Managing the flow of Hazardous as well as Non-Hazardous chemicals, overseeing all aspects of shipment coordination, collaborating with Customer Service teams in order process, transportation arrangements, and delivery tracking, to ensure timely and accurate delivery of products to customers while maintaining cost-effectiveness.

Coordinate and oversee all aspects of shipping and receiving, ensuring shipments are picked up by the specified carrier according to guidelines and safety protocols.
Ensure compliance with internal shipping and receiving procedures, safety guidelines, and Department of Transportation (DOT) regulations.
Maintain an adequate supply of shipping materials and packaging materials to support daily logistics operations.
Track and record all shipping activities, costs, and related information in the appropriate database.
Responding to customer inquiries and referring clients to the proper channels
Reviewing purchase orders for shipping documents to ensure accuracy
Making special shipping arrangements as necessary
Tracking and fixing shipping errors
Ensuring that the quality of all services provided meets the required standards
Communicate with carriers regarding service levels.
Work closely with other Logistics team members to harmonize activities, share best practices, and ensure smooth operations across the site.
Provide and assist continuous support to Site Administrators, the Facility Operations Manager, and the Facility Site Lead on logistics-related matters.
Respond to shipping complaints, lost items, damages.
Assist Coordination of Domestic outbound shipments across multiple locations
Work with carrier and third-party services
Ensure shipping carrier requirements and regulations are met.
Track shipments details, locations, ETAs.
Work with manager and team members to implement new strategies and initiatives.

Job Qualifications

Strong computer skills, with proficiency in Excel.

Excellent attention to detail and organizational abilities.

Strong written and verbal communication skills.

Provide timely and professional communication to internal teams, clients and external stakeholders regarding logistics operations, issues and updates.

Assist in resolving logistics related challenges proactively addressing any supply chain issues that may arise.

Hazmat Experience preferred (proper handling and labeling)

Proven problem-solving skills with a proactive approach.

Minimum 5 years Previous logistics experience

Work Environment

Indoor / Standard Office Environment

Location

On-Site, Norwood NJ

Physical Demands

Sitting and / or alternate sitting and standing at will.

Keyboarding. Entering text or data into a computer using a traditional keyboard.

Speaking. Expressing or exchanging ideas using the spoken word to impart oral information to clients or the public and to convey detailed spoken instructions to other workers accurately, loudly, or quickly.

Hearing Requirements. The ability to hear, understand and distinguish speech and / or other sounds. (i.e., in-person speech, telephone, computer, etc.)

Near Visual Acuity. Clarity of vision at approximately 20 inches or less (i.e., use of computers.)

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

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