Administrative Receptionist

Administrative Receptionist

If you have a passion for assisting others and enjoying meeting, greeting and directing visitors, then Timberline has an outstanding career opportunity for you. We are an award-winning company serving Colorado Springs and the surrounding areas, “Creating your little bit of Heaven” since 1982. Through our 5 companies we offer a full range of services from landscape design & maintenance, snow removal, wholesale aggregate materials & trucking, trail building & maintenance and general contracting.

Primary Operational Objectives:

The Receptionist is the face and first point of contact to provide a positive experience for clients, guests, and employees. This position provides front desk customer service and administrative support to clients and employees across all departments.

Responsibilities:

• Answer phones and handle calls appropriately in a friendly and professional manner
• Filter calls to ensure they get to the correct place (i.e. take messages when salespeople and recruiters call, ensure call goes to correct person, etc.)
• Provide first level of screening for job minimums and project fit
• Enter new and existing client opportunities into CRM (Customer Relationship Management) system
• First point of contact when greeting guests, clients, vendors and employees
• Provide exemplary customer service by answering client requests in a timely manner
• Responsible for keeping abreast of voicemail messages
• Manage and respond timely to information email and Timberline website inquiries
• Process all incoming / outgoing mail and distribute to appropriate personnel
• Sign for and distribute FedEx and UPS packages
• Provide support for mailings and overnight/Fed-Ex, UPS; collect, sort, and distribute incoming correspondence and mail in a timely manner
• Assist in company event planning and execution
• Prepare, reconcile, and submit expense reports
• Keep reception area and conference rooms in neat and orderly appearance
• Remain abreast of the conference room calendar and ensure refreshments are provided for guests.Post the schedule daily
• Keep the kitchens tidy by emptying and running dishwashers daily
• Create daily check register to distribute to accounting
• Facilitate general office tidiness; including emptying paper shredder, stocked copier paper, sufficient inks and toners, and other general office upkeep and inventory
• Assist departments, such as Accounting and Human Resources, with scanning and storing documents
• Demonstrate a consistent positive attitude, eagerly accepts other duties as assigned, and seeks other duties when idle

Physical Demands & Work Environment:

• Must be able to lift up to 50 pounds
• Must be able to walk around office and upstairs
• Sitting at a desk for long periods of time
• Ability to multi-task with answering phones, assisting people who walk in from clients to employees, and delivering mail and packages around the office

• Excellent telephone etiquette
• High School Diploma or equivalent
• Minimum 2 years’ experience administrative or personal assistant experience required
• Some landscape or gardening knowledge a plus
• Professional & polished appearance and demeanor
• Strong PC skills; proficient in Microsoft Office, Excel, Word, PowerPoint
• Ability to work in a fast-paced environment
• Ability to work with internal and external customers
• Demonstrates strong sense of urgency, pride and ownership for individual growth and team success
• Strong verbal and written communication skills
• Ability to deal with sensitive and confidential material
• Organizational, multi-tasking and prioritizing skills
• Customer focus and relationship building
• Strong data entry skills
• English as primary language- bilingual is a plus
• Must pass background check consisting of employment history, personal/professional references, criminal record, and drug screen

• Location: Colorado Springs, CO
• Position Title: Administrative Receptionist
• Department: Administrative
• Reports To: Chief of Strategy
• Supervises: None
• Education: Highschool diploma or GED
• Experience:2 years
• Career Level: Non-manager (exempt)
• Salary: $17-$22 DOE
• Job Type:Full Time
• Hours: 40
• Benefits:
• Medical/Dental/Vision Insurance
• Life/AD&D Insurance
• Legal Identity & Theft Coverage
• Supplemental Insurance
• Profit Sharing
• Paid Time Off
• 401(k) Investment Plan Company Match