Lead Facilities Maintenance Technician

Our Company:

Timbers Company is a developer and operator of exceptional boutique hotels, residence clubs and resort communities located in some of the most sought-after destinations in the world. We are passionate about creating remarkable experiences with world-class hospitality while exposing our Owners and guests to the humble authenticity of every location that we call home.

Our Property:

Imagine spending every day working in a place that must be seen to be believed. Timbers Kaua‘i at Hōkūala, oceanfront on Kaua‘i, is a blend of the pristine and playful, and we get to do what Owners and guests love in one of the most beautiful places on earth. Our team members reflect the highest level of aloha with anticipatory service in an unparalleled setting.

Our Core Values:

We are in the business of creating an authentic sense of place for families to return to time and time again while committing ourselves to creating memorable and fun experiencers through passionate, attentive service. This mantra is reflected in everything we do and every interaction we have whether it be in hospitality operations management, asset management, development, or sales & marketing. Our values define who we are.

• Be Authentic
• Practice Humility
• Cultivate Teamwork
• Value Time
• Be Trustworthy

Benefits:

• Paid time off for full-time, permanent employees.
• Employer-sponsored health plans.
• 401k match.
• Complimentary golf for employees and immediate family members.

SUMMARY:

Work with facilities and operations management to ensure routine maintenance and prompt response to service calls from owners, guests, and property departments.  This role demands high-quality professional service to uphold Timbers Kauaʻi’s reputation and standards.  Be a leader for the facilities maintenance team.

ESSENTIAL FUNCTIONS:

Essential functions as defined are ILLUSTRATIVE ONLY and not a comprehensive listing of all functions and duties performed by incumbents within this classification. Essential duties and responsibilities may include, but are not limited to, the following:

Leadership

• Work with department leaders to coordinate and prioritize work requests.
• Assist with preventative maintenance plans for the facility.
• Support department manager and coordinator to develop and update standard operating procedures.
• Support department manager and coordinator to train facilities team on standard operating procedures.
• Display advanced ability to read standard blueprints and electrical, HVAC, mechanical and plumbing schematics.
• Safely Perform repairs and maintenance for plumbing, electrical, glazing, painting, drywall, wood, and other surfaces.
• Possess a high skillset for working with general mechanical components.
  • air conditioning and refrigeration,
  • electrical, mechanical,
  • plumbing,
  • electronic systems and controls,
  • carpentry and finish skills,
  • kitchen equipment,
  • vehicles,
  • energy conservation, and/or
  • general building management.
• High school diploma/GED, supplemented by technical or college course work training in a trade
• Minimum 2 years of experience in facilities maintenance, with at least 2 years in a journeyman or lead role preferred
• Strong leadership and team management skills
• Knowledge of safety and environmental regulations
• Excellent problem-solving and decision-making skills
• Strong communication and interpersonal skills
• Certifications in HVAC, electrical, plumbing, pool certification or related fields.

Maintenance

• Proficient in at least three, and above average skills in at least three of the following skills:

• Knowledge and skills in safe use of manual and power tools and equipment necessary to perform repairs and maintenance tasks.
• Perform complex repairs

Common goals

• Work with other department managers to ensure property goals are achieved.
• Contribute to management team initiatives.
• Other duties as assigned.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge and/or skill required.

 Education and Experience: 

Required Knowledge and Skills

• Leadership and Supervisory skills to manage a small team.
• Excellent communication and interpersonal skills to interact with team members, owners, and guests.
• Detail oriented and committed to maintaining a high standard of cleanliness and presentation.
• Knowledge of health and safety regulations, sanitation standards, and cleaning procedures.
• Ability to work under pressure and handle multiple tasks efficiently.
• Proficient in using standard computer software (e.g. Microsoft Word, Excel, Outlook,)
• Correct business English, including spelling, grammar, and punctuation.
• Techniques for dealing with a variety of individuals from various socio-economic, ethnic, and cultural backgrounds, in person, by video conference, and over the telephone.
• Valid Drivers License
• Available to work weekends, nights, and holidays based upon business needs.

 PHYSICAL/MENTAL REQUIREMENTS:

The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Mobility to work in an office setting, use standard office equipment; stamina to sit and stand for extended periods of time; strength to lift and carry up to 50 pounds; vision to read printed materials and computer screen; dexterity to utilize computer equipment; hearing and speech to communicate in person or over the telephone; move up and down stairs, service ramps, and/or ladders; and attend to customer service in a professional, pleasant manner.

Our company (“Company”) fully subscribes to the principles of Equal Employment Opportunity. It is our policy to provide employment, compensation, and other benefits related to employment based on qualifications, without regard to race, color, religion, national origin, age, sex, veteran status, genetic information, disability, or any other basis prohibited by federal, state or local law. 

In compliance with the Americans with Disabilities Act (ADA) and applicable federal, state and/or local laws, it is our policy to provide reasonable accommodation upon request during the application process to applicants in order that they may be given a full and fair opportunity to be considered for employment. As an Equal Opportunity Employer, we intend to comply fully with applicable federal, state and/or local employment laws and the information requested on this application will only be used for purposes consistent with those laws. To the extent required by applicable law, The Company maintains a drug- free workplace.