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Customer Service Representative

Time Connection II,
Los Angeles, CA Full Time
POSTED ON 2/28/2025 CLOSED ON 4/24/2025

What are the responsibilities and job description for the Customer Service Representative position at Time Connection II,?

Looking for a loyal, responsible, honest and respectful candidate who is willing to learn.

Time Connection II, Inc is a business based in Los Angeles, CA. We are customer-centric, demanding and engaging. We sell watch parts and tools.

Our work environment includes:

  • Safe work environment
  • Casual work attire
  • Your own cubicle
  • Lunch room with refrigerator and microwave

We are seeking a customer service professional to work with our team. The right candidate is willing to learn new information and be detail-oriented and able to effectively juggle multiple tasks simultaneously, while also working well on a team and communicating effectively with customers. Our candidate must be punctual, energetic, alert, friendly and social. Looking for Long Term candidate.

Qualifications:

  • Some Quickbooks knowledge is a big plus but not mandatory. We can teach.
  • Computer knowledge
  • Dual language (Spanish) (MUST)
  • Multitask
  • Having Shopify, Ebay, Amazon experience is a big big plus

Responsibilities:

  • Answering phones and taking orders.
  • Filling orders
  • Invoicing and Billing
  • Checking Orders
  • Printing Shipping labels (Stamps.com/UPS)
  • Help with new incoming inventory (making sure all products match the packing slip and check system for accuracy)
  • Printing labels for new inventory
  • Refill low stock inventory regularly
  • Regularly checking emails for orders and questions
  • Check voicemails
  • Calling list of customers to update them on new products
  • Help with Shipping including dropping off packages to driver
  • Occasionally help with heavy boxes
  • Help with ebay, Amazon orders.
  • Daily everyday tasks
     

We do not have a parking structure. Best to travel to work by train or bus. 

Salary : $31,000 - $33,000

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