Demo

Database Specialist

Time for Change Foundation
San Bernardino, CA Full Time
POSTED ON 2/2/2025
AVAILABLE BEFORE 5/2/2025

Job Description

Job Description

Position Summary

We are seeking an experienced Database Specialist with strong expertise in CRM systems, data analytics, JotForm, and reporting tools to manage and support the data infrastructure for programs designed to empower women entrepreneurs of color. This role will involve managing and optimizing databases (such as Ontraport, Microsoft Access, Access Ally, Word Press), tracking grant deliverables, and creating dashboards and reports to monitor program performance and outcomes. The ideal candidate will also have experience with JotForm and other data collection tools to provide a comprehensive, data-driven approach to supporting women entrepreneurs. As the Database Specialist, you will ensure seamless data flow, provide key insights through analytics, and help track progress against grant deliverables, all while empowering women entrepreneurs of color with the resources they need to succeed.

Responsibilities

  • Data Management & CRM Support : Oversee and manage CRM systems, including Ontraport and other relevant platforms, ensuring accurate data collection, entry, and maintenance for tracking women entrepreneurs' progress and outcomes.
  • Grant Deliverables Tracking : Develop and maintain tracking systems to monitor grant deliverables and ensure that programming milestones are met. Work with program managers to ensure accurate reporting of grant-related activities and outcomes.
  • Data Collection with JotForm & Other Tools : Utilize JotForm and other data collection tools to design and implement forms, surveys, and data capture mechanisms to gather participant information, feedback, and program outcomes. Ensure seamless integration of collected data into relevant databases.
  • Dashboard Creation & Data Visualization : Design and create dynamic dashboards that offer real-time insights into program performance, outcomes, and the impact on women entrepreneurs. Utilize data visualization tools such as Power BI, Tableau, or Excel to communicate trends and key metrics.
  • Data Reporting & Analytics : Analyze data to generate insightful reports that track program effectiveness and support decision-making. Use analytics to identify areas of improvement and provide actionable insights to stakeholders.
  • System Integration & Optimization : Ensure the integration of various data systems, including CRMs (Ontraport, Microsoft Access, AccessAlly) and other data platforms, to maintain seamless data flow and avoid duplication. Troubleshoot and resolve any system-related issues.
  • Data Integrity & Compliance : Ensure data accuracy, integrity, and compliance with reporting requirements for grant deliverables. Perform regular audits and quality control checks on databases and reports.
  • Support Program Tracking & Evaluation : Work closely with program managers and external evaluators to ensure data collected aligns with program goals, evaluation frameworks, and grant requirements.
  • Collaboration & Stakeholder Communication : Collaborate with internal teams and external partners to ensure that data is being tracked, reported, and used effectively. Provide technical support and training to staff and participants on CRM, JotForm, and data collection tools.
  • Continuous Improvement : Stay updated on the latest CRM technologies, data analytics trends, and best practices to ensure the organization’s data systems and strategies remain effective and innovative.

Qualifications

  • Experience : At least 3 years of experience in database management, CRM systems (preferably Ontraport, Microsoft Access, AccessAlly), JotForm, and data analytics. Previous experience supporting programs for women entrepreneurs of color is preferred.
  • Technical Skills : Proficiency with CRM platforms (such as Ontraport), Microsoft Access, AccessAlly, JotForm, and other data collection and management tools. Knowledge of SQL, Power BI, Tableau, or Excel for data visualization is a plus.
  • Data Analytics : Strong analytical skills with the ability to interpret data trends, track KPIs, and provide actionable insights for program improvements. Familiarity with analytics tools for monitoring and reporting.
  • Attention to Detail : High level of attention to detail and accuracy in managing large data sets across multiple systems.
  • Problem-Solving & Technical Support : Ability to troubleshoot database and CRM-related issues, resolve data discrepancies, and optimize systems for greater efficiency.
  • Communication Skills : Outstanding written and verbal communication skills, with the ability to present data insights to non-technical stakeholders and provide training to internal teams on CRM, JotForm, and data collection tools.
  • Grant Tracking : Experience with grant-funded projects and knowledge of tracking deliverables and outcome measurement in a programmatic context.
  • Organizational Skills : Strong organizational skills with the ability to manage multiple projects, deadlines, and priorities effectively.
  • Data Integrity & Security : Knowledge of best practices for ensuring data privacy, security, and compliance with relevant regulations, especially for sensitive information related to program participants and grant tracking.
  • Preferred Qualifications :

  • Familiarity with additional CRM and data management tools.
  • Experience working with programs that serve underrepresented groups, particularly women entrepreneurs of color.
  • Experience with data integration across multiple platforms (e.g., integrating JotForm data with Ontraport or AccessAlly).
  • Knowledge of program evaluation techniques and outcome-based reporting.
  • Experience in developing automated data reporting systems.
  • Education & Experience

  • Preferred Qualifications :
  • Familiarity with additional CRM and data management tools.
  • Experience working with programs that serve underrepresented groups, particularly women entrepreneurs of color.
  • Experience with data integration across multiple platforms (e.g., integrating JotForm data with Ontraport or AccessAlly).
  • Knowledge of program evaluation techniques and outcome-based reporting.
  • Experience in developing automated data reporting systems.
  • Tech Based Savvy
  • Position Type

  • Full-time
  • Location

  • San Bernardino, CA
  • Compensation :

  • Competitive salary, commensurate with experience.
  • 70,000 to $90,000
  • Salary : $70,000 - $90,000

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