What are the responsibilities and job description for the Change/Configuration Control Officer position at TIME Systems?
Change/Configuration Control Officer (Job Controller)
Location- Joint Base Andrews, Md
Clearance- Secret
Certifications- CompTIA Security or equivalent
About TIME Systems
At TIME Systems, we are at the forefront of Technology, Innovation, Management, and Engineering solutions. Our commitment to empowering our team and fostering impactful leadership has established us as a leader in our field. Our work extends beyond business, actively contributing to local charities. We are proud of our CMMI Level 3 for Services and Development, ISO 9001:2015 certification, and our regular presence on Inc. Magazine’s “Inc. 5000 List” and Syracuse University’s IVMF “Vet 100 List."
Benefits
When you join our team, you’re joining a company that prioritizes your health, well-being, and financial security. Here’s a quick overview of our benefits:
- Health Coverage: Select from three plans, including a 100% company-funded employee-only plan.
- Dental Coverage: Our dental plan offers extensive care with no annual maximum.
- Vision: Our vision plan covers regular eye exams and corrective eyewear.
- Life Insurance and AD&D and other customizable coverage options!
- 401(k) Retirement Plan
- Health Savings Account (HSA), Flexible Spending Account (FSA), Short- and Long-Term Disability Insurance, Employee Assistance Plan, and more!
Why Join Us
- Veteran Preference – Strong value placed on military veterans and their skills.
- Career Growth – Opportunities for professional development in a supportive environment.
- Innovative Culture – Be part of a team that pushes boundaries and makes tangible impacts.
Role Summary
TIME Systems is looking for a Change/Configuration Control Officer to join our team. As a Job Controller, your primary objective is to act as distribute, track, and ensure prioritization of all changes/jobs assigned to Production Work Centers (PWCs) under their charge.
Key Responsibilities
- Acts as a Job Controller for the CySS and works in coordination with three other squadrons' Job Controller personnel.
- Responsible for distributing, tracking, and ensuring prioritization of all changes/jobs assigned to PWCs under their charge.
- Coordinate with developmental and operational teams (Project/Configuration Managers) to maintain baselines, supporting operational systems.
- Report the status of changes/jobs to customer leadership and to the Communications Focal Point (CFP).
- Use automated ticketing tools to assign or re-assign tasks/jobs between PWCs.
- Implement US Air Force job control procedures consistent with Technical Order (TO) 00-33A-1001.
- Assist PWCs and technicians with detailed information as needed.
- Establish and execute job control procedures in support of customer goals and current DoD regulations.
- Provide updates to the CFP's Common Operational Picture (COP) for senior leader updates.
- Hours of Operation: Monday- Friday 07:30am - 4:00pm
Requirements
- HS Diploma or equivalent.
- Currently possess a DoD Secret security clearance.
- Currently possess a minimum DoDD 8570 IAT Level II certification (e.g. Security CE).
- 2 or more years of experience with Queue/Change/Configuration Management.
- Excellent communication skills and an ability to manage/analyze operational information concerning change management/job control.
- Ability to develop strong relationships with customers.
- Proven experience as a self-starter; successfully operating/producing results with limited daily direction.
- Demonstrated proficiency in organizational, project, and time management skills
- Proven ability to work effectively and independently within a team environment, with Exceptional ability to solve problems and think analytically.
- Strong attention to detail.
Preferred Qualifications
- Associate’s degree or greater. Additional years of experience will be considered in lieu of degree.
- Possess and demonstrate superb customer service skills and the ability to work independently, prioritize, schedule, and complete multiple tasks along with extensive knowledge and experience in specialized area of expertise, especially as it relates to the Department of Defense.
- Advanced degree in a technical or business discipline.
- Experience working with ITSM tools, such as Remedy.
- Experience with JFHQ-DoDIN TASKORDs, MTOs, and IAVMs.
- Strong written communication skills and an ability to coordinate issues and concerns with leadership, peers, and associated teams.
- Prior Air Force experience.
We are TIME Systems: Committed to Excellence, Dedicated to Service.
TIME Systems, LLC is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
