Chief Operating Officer

About Us

Our client is revolutionizing digital literacy and data proficiency through its innovative

microlearning platform. We are seeking an organized and driven VP of Operations to join their

growing team and ensure that their office runs smoothly and efficiently.

Job Overview

The VP of Operations will oversee day-to-day office operations, focusing on

maximizing efficiency, managing budgets, overseeing vendor contracts, and maintaining best-in-

class employee support. This role ensures smooth operations, financial integrity, and

organizational effectiveness as they scale.

Key Responsibilities:

1. Office Management

• Manage company events logistics, including retreats and travel arrangements.
• Develop policies to ensure consistent and cost-effective employee travel and accommodations.
• Coordinate and manage conference participation, including proposal submissions and logistics.

2. Budget and Expense Management

• Oversee budgets and financial processes, ensuring discipline across departments.
• Review expenses for optimization and assist in preparing annual budgets.
• Identify opportunities for financial efficiency (e.g., negotiating better rates).

3. Vendor and Contract Oversight

• Manage vendor contracts and relationships, negotiate terms, and ensure renewals align with business needs.
• Apply for financial credits and grants where available (e.g., AWS credits).

4. IT & Cybersecurity

• Ensure compliance with IT and cybersecurity policies (e.g., password policies, device management).
• Oversee implementation of security practices and support routine IT tasks.

5. HR & Employee Well-Being

• Ensure HR benefits align with employee needs and foster a supportive work environment.
• Regularly update job descriptions and conduct market salary research.
• Address pay equity and create open communication channels for employee concerns.
• Develop and manage intern program, including recruitment, onboarding, and performance evaluation.

6. Operational Efficiency

• Evaluate internal services for efficiency improvements.
• Lead initiatives to consolidate tools or services and optimize cash deployment.
• Collaborate with departments to identify cost savings and process improvements.

7. Strategic Initiatives

• Develop and implement policies for growth and scalability.
• Support long-term planning and manage ad-hoc projects as the company evolves.

Requirements

• Advanced degree in Business, Finance, Management, or a related field.
• Proven experience in operations or office management, ideally in a startup environment.
• Strong budgeting and financial analysis skills.
• Ability to manage multiple projects with strong attention to detail.
• Strong negotiation skills with a focus on cost savings.
• Proficiency in IT and cybersecurity is a plus.
• Excellent interpersonal skills to support a positive work environment.