What are the responsibilities and job description for the Installed Sales Field Coordinator position at Tindells, Inc.?
Tindell's is an industry-leading manufacturer of building products and innovative solutions. For more than 125 years, Tindell's has developed products and services that enable customers to build the outstanding spaces where people live, work and play. With over 200 Team Members and multiple locations across East Tennessee, today's focus is on bringing new solutions to the builders to make the process of home building as fast, efficient, and effective as possible. Our communities help give our work meaning and the products we manufacture help protect what matters most. In addition to quality products, we make sure they are installed by quality craftsmen and women.
Our employees are the backbone that supports our organization. That is why we hire people for careers, not jobs. We offer benefits that include 100% paid employee only medical insurance, dental, vision, 401k, paid holidays, paid sick days, paid vacation, and weekly pay.
BASIC FUNCTION: Responsible for overseeing daily field installation operations, ensuring readiness and quality through inspections, supporting and training installation teams, responding to service needs, and upholding safety standards. Utilizes inspection standards and effective communication to coordinate and document activities.
RESPONSIBILITIES:
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Oversee day-to-day installation operations in the field.
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Perform pre-installation readiness inspections.
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Conduct post-installation quality control inspections.
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Train new installers and evaluate their performance.
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Respond promptly to emergency service calls.
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Assist installers with installations when necessary.
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Utilize job inspection software for documentation and reporting.
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Communicate effectively via email for coordination and updates.
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Implement and enforce safety training protocols.
SKILLS, KNOWLEDGE & ABILITIES:
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Proficiency with job-related apps and email communication.
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Experience using basic hand tools.
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Comfort working at heights and on ladders.
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Basic construction knowledge with an understanding of building codes and trade practices.
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Strong problem-solving skills and ability to work collaboratively with coworkers, sales teams, and customers.
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Willingness to participate in vendor training programs to stay updated on proper installation procedures.
SUPERVISORY RESPONSIBILITIES: None
ENVIRONMENT AND PHYSICAL WORKING CONDITIONS:
Work inside/outside in extreme heat and cold temperatures.
PHYSICAL DEMANDS:
Must be able to lift up to 50 lbs.
Work safely at heights including off ladders and scaffolding
Must be able to climb, balance, stoop, kneel, crouch, crawl, reach, with manual dexterity and see (acuity, depth perception, field of vision).
Reach over head to grasp materials.
TRAVEL REQUIRED:
Local work sites
LICENSE OR CERTIFICATION:
Valid driver's license with F endorsement
Must be able to pass D.O.T. Physical and drug screen
Clean MVR
Insurability for driving
EDUCATION:
High School Diploma
EXPERIENCE:
1 year installing insulation or related products
EEO STATEMENT:
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
OTHER DUTIES:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
FLSA CLASSIFICATION: Nonexempt
IMMEDIATE SUPERVISOR: Installed Sales Manager
