What are the responsibilities and job description for the Sales Associate position at Tioga Ace Hardware?
General Summary:
The Sales Associate will assist in the receiving, stocking, pricing of all merchandise and help maintain a clean and orderly merchandise presentation and overall store cleanliness.
Essential Duties & Responsibilities:
Include the following. Other duties may be assigned.
Customer Service:
- Provide a positive representation of Tioga Ace Hardware.
- Proactively assist customers in solving problems.
- Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store.
- Possess a friendly outgoing demeanor; work well with customers as well as associates.
- Ensure all pages and calls are answered promptly, courteously and effectively.
- Forward any customer complaint that cannot be handled to a member of management.
- Possess strong product knowledge and knowledge of store layout and location of products.
- Assist customers throughout the store with personal, customized service based on the premise of amazing every customer, every time.
Store Operations
- Assist in creating a positive, professional and safe work environment.
- Assist with receiving, checking in and stocking of merchandise throughout the store.
- Assist with maintaining back stock levels.
- Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise area.
- Assist with providing a clean and orderly sales floor, including end caps and ad merchandise.
- Assist with merchandise resets through the store.
- Provide assistance to Manager, i.e. price changes, special orders.
- Ensure signage is current throughout the store.
- Operate machinery with proper training.
- Communicate any Store Support Center issue to Manager for follow up.
- Communicate any merchandising, cost control or sales idea to Manager.
- Participate in store meetings.
- Be professional in appearance and actions.
- Perform all other duties as assigned.
Salary & Benefits
Starting salary is $16.00
Benefits include
Employee Discount, Flexible Work Schedule, Direct Deposit
Job Types: Full-time, Part-time
Pay: From $16.00 per hour
Expected hours: 30 – 40 per week
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Shift:
- 4 hour shift
- Day shift
Work Location: In person
Salary : $16