What are the responsibilities and job description for the Hotel Housekeeper position at Tioga Downs?
JOB DESCRIPTION SUMMARY:
Responsible for achieving and maintaining an exceptional standard of cleanliness throughout the guest rooms of the Hotel.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:
- Provide excellent guest service to both internal and external guests.
- Actively supports the company culture of creating a fun and entertaining experience for internal and external guests.
- Vacuums, sweeps, scrubs, mop, and cleans carpet and flooring in guest rooms.
- Dusts, brushes, polishes, cleans and vacuums furniture, glass, mirrors, curtains, framed pictures, appliances and other structural fixtures and furnishings in guest rooms.
- Scrubs, disinfects and deodorizes showers, toilets, wash basins, and other bathroom and vanity fixtures.
- Removes trash and debris from guest rooms.
- Strips beds, collects dirty linens, and makes beds with fresh linens.
- Replenishes linens, amenities and other supplies in guest rooms.
- Wash, dry and fold linens in laundry area.
- Reports items found in guest rooms to Lead Guest Room Attendant, and properly tags lost and found items and delivers them to the Housekeeping Office, for storage.
- Takes responsibility for a “Room Key” during assigned shift, turning it in at the end of the shift to the appropriate person.
- All other duties as assigned.
