What are the responsibilities and job description for the Client Success Manager position at Tipton & Hurst, Inc?
Tipton & Hurst is a third-generation family-owned florist and specialty home & gift retailer headquartered in Little Rock, AR, with five retail locations in the greater Central Arkansas area. Since 1886, Tipton & Hurst has been constantly evolving, innovating, and raising our own expectations, all with the goal of satisfying yours. We work to make sure that every plant, every flower, every gift, and every interaction meets the Tipton & Hurst standard of excellence.
Tipton Hurst is recruiting for a part- or full-time Client Succuss Manager to identify and pursue new business opportunities in the Little Rock Metro area. The ideal candidate is someone who has established relationships in the Little Rock community. You will be prospecting businesses, event spaces, organizations, country clubs, museums, builders, dealerships, hotels, wedding planners and schools selling merchandise and services. This position allows the flexibility of working from home in the Little Rock area.
Job responsibilities:
- Prospect new business opportunities.
- Build and maintain existing client relationships.
- Understand client’s needs and provide recommendations in meeting specific requirements.
- Maintain an organized system to track leads, contacts, and sales activities.
- Track sales performance and provide regular updates to the Vice President.
- Stay up to date on industry trends and best practices in sales and marketing.
- Collaborate with other team members to achieve clients’ needs and in providing excellent customer service.
- Bachelor’s degree in business, Marketing, or related field preferred.
- Sales or outside sales experience
- Excellent communication and people skills.
- Ability to work independently and be accountable.
- Strong organizational and time management skills.
- Valid driver’s license and safe driving record.
Tipton Hurst offers a competitive compensation plan including benefits such as medical, dental, vision, life insurance, sick time, vacation, holidays, 401k retirement and employee discount for a full-time employee and limited benefits for part-time employees.
Tipton & Hurst provides equal employment opportunities (EEO) to all employees and applicants without regard to, including but not limited to, race, sex, color, religion, gender, sexual orientation or preference, gender identity or expression, national origin or ethnicity, age, marital status, pregnancy, genetic information, disability, or veteran status, in accordance with applicable federal, state and local laws.
