What are the responsibilities and job description for the Service Advisor/Writer position at Tishomingo Chevrolet, Inc?
Overview
We are seeking a dedicated Service Writer to join our team at a reputable dealership. The ideal candidate will have a passion for automotive services and exceptional customer service skills.
Responsibilities
- Interact with customers to determine their service needs
- Schedule service appointments and manage the service department's workflow
- Communicate service recommendations to customers, including upselling additional services
- Coordinate with service technicians to ensure timely completion of repairs
- Provide accurate estimates for services and obtain customer approval
- Maintain detailed records of customer interactions and service history
Skills
- Proficient in service writing and automotive sales
- Knowledge of oil changes, tire services, suspension, air brakes, and other automotive services
- Strong customer service skills with the ability to build rapport with clients
- Experience working in a dealership or automotive service environment is a plus
Job Type: Full-time
Pay: $10.00 - $25.00 per hour
Expected hours: 44 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
Work Days:
- Weekends as needed
License/Certification:
- Driver's License (Required)
Ability to Relocate:
- Tishomingo, OK 73460: Relocate before starting work (Required)
Work Location: In person
Salary : $10 - $25