What are the responsibilities and job description for the Receptionist position at Titan Security Group?
Marksman-Titan Security Group is built on serving our clients and building careers – just like yours. We are trusted by some of the most well-known companies and properties in the country while remaining dedicated to building personalized security solutions that solve the needs of every customer we support.
Named as a nationally recognized Top Workplace in 2024 and 2025, Marksman-Titan’s customized approach to security services will provide you with the opportunity to learn, grow and succeed. Our core values of Commitment, Service, Integrity, Drive, and Innovation help us in providing unparalleled service and support in all that we do. If you are looking for a meaningful career, a culture of excellence, and the ability to make a difference, we want to talk to you!
The Receptionist AKA Uniform Coordinator/Human Resources Assistant's responsibilities include, but are not limited to:
Responsibilities:
- Collaborate with Human Resources and Operations to manage the sizing and distribution of uniforms across the company.
- Size all new hires and current employees requiring initial or replacement uniforms.
- Respond promptly to uniform requests while delivering exceptional customer service to our internal clients—our employees.
- Ensure all uniforms fit properly prior to distribution.
- Regularly update the uniform status spreadsheet to keep Human Resources and Operations informed of each candidate/employee's status.
- Work with the Administrative Assistant to maintain an accurate inventory of all uniform items, based on established benchmarks.
- Follow up on uniform availability and prepare for timely distribution.
- Process uniform returns as needed.
- Maintain the cleanliness and organization of the uniform room, ensuring it is free from clutter.
Administrative Support:
- Serve as a backup to the Administrative Assistant as needed.
- Provide general administrative support, including answering telephones, taking messages, and transferring calls or directing them to voicemail when appropriate.
- Greet and assist on-site visitors, determine the nature of their visit, and announce them to the appropriate personnel.
- Direct, screen, and relay incoming calls and messages.
- Offer information to callers and visitors, and direct them to the correct departments or destinations.
- Handle queries and requests from both internal staff and external visitors.
- Support various clerical tasks across all levels of the organization.
Qualifications & Skills:
- Strong interpersonal and customer service skills.
- Enthusiastic, professional attitude with the ability to make quick, sound decisions.
- Highly organized with strong time management skills.
- Ability to work both independently and collaboratively.
- Flexibility to take on additional tasks as assigned
Education and/or Experience: High School diploma or general education degree (GED) and 1years prior satisfactory employment as a receptionist or in a customer service position. Previous tailoring experience preferred.
Certificates, Licenses, Registrations: Ability to acquire and maintain a valid Illinois PERC, including state accredited training requirements.
Language Skills: Must have the ability to read, write, speak, and understand English. Bilingual considered a plus.
Computer Skills: Proficiency with Microsoft Office software (Word, Access, Excel, PowerPoint)
Other Qualifications: Ability to pass pre-employment drug screen and criminal background check. Must maintain a working telephone number though which we can contact you.
Physical Demands: Standard Office environment
Salary & Benefits: Compensation is between $20.00 and $22.00 per hour based on experience, plus paid time off, medical insurance, dental insurance, paid holidays, and pension/retirement benefits. Skills-enhancing training and opportunities for career growth and promotion.
Salary : $20 - $22