What are the responsibilities and job description for the Client Coordinator position at Titan Talent Acquisition Inc.?
About the Role
We are seeking a dedicated Client Coordinator to help drive client satisfaction and ensure seamless service delivery. In this role, you will play a key part in maintaining strong client relationships, supporting vendor performance, and contributing to operational success. Your efforts will directly impact our company’s growth, culture, and reputation for high-quality service.
Key Responsibilities
- Monitor and address client concerns with a proactive approach.
- Ensure contract setup, compliance, and invoicing processes run smoothly.
- Oversee vendor performance, compliance, and issue resolution.
- Process and verify vendor invoices to ensure timely payments.
- Identify and recommend solutions for underperforming vendors.
- Collaborate with sourcing and recruitment teams to ensure adequate vendor support.
- Assist in identifying service priorities and directing vendors to meet client needs.
- Maintain a professional and positive representation of the company.
- Stay informed of industry advancements and best practices.
- Participate in on-call and emergency response situations as needed.
Qualifications & Skills
- Associate’s degree preferred or relevant experience in a client service/vendor management role.
- Strong ability to manage multiple priorities in a fast-paced environment.
- Effective problem-solving, critical thinking, and decision-making skills.
- Excellent written and verbal communication.
- Strong computer proficiency, including expertise in Excel, Word, PowerPoint, and Outlook.
- Previous experience in a role with extensive outbound communication.
- Ability to build and maintain professional relationships with clients and vendors.
- Flexibility to adapt to evolving business needs.
- Must pass a pre-employment drug screening and background check.
- Willingness to sign confidentiality, non-disclosure, and non-solicitation agreements.
If you're a motivated self-starter who thrives in a dynamic environment and values meaningful client relationships, we’d love to hear from you!
Salary : $55,000 - $65,000
