What are the responsibilities and job description for the Server position at Tito's Mexican Bar & Grill?
Overview
(Si hablas poco Ingles por favor appliqué)
Estamos buscando meseros con experiencia trabajando en restaurante o bar. Buscamos empleado con motivación y ganas de aprender y trabajar. Tito's esta creciendo y queremos alguien que quiere hacer lo mismo. El trabajo es part time por empezar pero con tiempo puedo ser full time. Por favor si solo sabes ingles básico, aplique sin duda!
We here at Tito's are looking for a self driven enthusiastic Server to join our culturally dynamic team. As a server you will play a crucial part to the customers experience here. Amazing customer service and ability to communicate to our diverse blend of customers is key and very important. Spanish is not required but is a factor that helps with flow here at Tito's. If you think you can fit in and have a passion for providing great customer service, than we want to hear from you!
Duties
- Greet and welcome guests with a friendly demeanor, ensuring they feel valued and comfortable.
- Take food and beverage orders accurately using the POS system, Heartland restaurant software is our POS.
- Provide recommendations and upselling opportunities to enhance the dining experience for guests.
- Deliver food and beverages promptly while ensuring presentation meets our standards.
- Monitor guest satisfaction throughout their meal, addressing any concerns or requests promptly.
- Collaborate with kitchen staff to ensure timely preparation and delivery of orders.
- Maintain cleanliness and organization of the dining area, including resetting tables for new guests.
- Adhere to all food safety and sanitation guidelines to ensure a safe dining environment.
Experience
- Spanish speaking is preferred but not required.
- Previous experience in food service or hospitality is preferred but not required; we are willing to train motivated individuals.
- Familiarity with POS systems (Heartland, Toast, etc) is an advantage.
- Strong customer service skills with the ability to communicate effectively with guests and team members.
- Excellent time management skills, enabling you to handle multiple tasks efficiently during busy periods.
- A proactive approach to sales through upselling techniques that enhance guest satisfaction while increasing revenue.
Join us in creating memorable experiences for our guests while developing your skills in a supportive environment!
Job Type: Part-time
Expected hours: 15 – 25 per week
Benefits:
- Employee discount
- Food provided
Shift:
- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
People with a criminal record are encouraged to apply
Language:
- Spanish (Preferred)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Ability to Commute:
- Pittsfield, MA 01201 (Required)
Ability to Relocate:
- Pittsfield, MA 01201: Relocate before starting work (Preferred)
Work Location: In person