Loss Prevention Training Specialist

Functieomschrijving:

The Opportunity: Grow Your Career

Oversees and leads the initial and continued technical and tactical training of theft resolution and shrink reduction skills for Loss Prevention (LP) Associates. Works with Managers across multiple disciplines to assess and improve LP Associates to meet and/or exceed theft resolution goals and minimize liability exposures. Ensures the safety of LP Associates, store Associates and customers, and the protection of the Company brand through the administration of training. Exhibits and models sound judgment in their decision-making. Adheres to Company policies and maintains and supports Company culture and values.

Training & Skill Development

• Delivers training and upskilling for LP Associates across multiple disciplines
• Coordinates the logistics for training including: onboarding calendar, pre-work review, shipping materials, etc.
• Provides feedback and coaching to LP Associates. Partners with LP Managers to provide feedback on their assessment of LP Associates (e.g., Internal/external theft resolution skills, report writing, Case Management usage)
• Supports LP Managers during certification of new LP Associates.
• Assesses and evaluates technical skills for LP Associates and identifies the appropriate resources to support their development
• Tracks each trainee's progress during onboarding

Internal & External Theft Resolution

• Trains LP Detectives to observe, apprehend and/or deter acts of dishonesty from external sources
• Trains National Task Force Investigators to initiate, investigate and document complex organized retail theft/fraud cases
• Trains LP Associates to initiate, investigate, and close dishonest Associate cases by identifying internal theft alert signals and methods, creating action plans, conducting surveillances, etc.
• Trains LP Specialists/LP Lead on protecting the Company's assets as it moves through the Supply Chain
• Trains LP Associates on implementing shrink and safety awareness programs and identifying resources to initiate and substantiate cases
• Focuses additional training and skill development for underperforming LP Associates through recommending/demonstrating strategies and solutions to improve theft resolution results

Partnership and Development

• Ongoing partnership and communication with Business Partners at multiple levels and disciplines
• Is a Subject Matter Expert across multiple disciplines. This requires the LPTSs to be upskilled in the uniqueness of each TJX U.S. brand, the National Task Force, Centralized Internal Investigations and Distribution Center LP

Tot de voordelen behoren: personeelskorting; Employee Assistance Program (EAP); hulp bij stoppen met roken; rouwverlof; 401(k) associate-bijdragen; korting op kinderopvang en mobiele telefoon; huisdieren- en rechtsbijstandverzekering; kredietunie; doorverwijsbonussen. Associates die aan bepaalde service- of urenvereisten voldoen, komen ook in aanmerking voor: 401(k) match; zorg-, tandarts- en oogheelkundige verzekering; levensverzekering; arbeidsongeschiktheidsverzekering; betaald ouderschapsverlof; betaalde feestdagen/vakantiedagen/ziekteverlof; beurzenprogramma. Alle voordelen worden aangeboden in overeenstemming met en behoudens de voorwaarden van het relevante plan of programma en kunnen van tijd tot tijd worden gewijzigd. Neem voor meer informatie contact op met een vertegenwoordiger van TJX.

Naast ons opendeur-beleid en ondersteunende werkomgeving, streven we er ook naar om een concurrerend salaris en arbeidsvoorwaardenpakket te bieden. TJX neemt alle sollicitanten in aanmerking zonder onderscheid te maken op basis van afkomst, huidskleur, religie, geslacht, seksuele geaardheid, nationaliteit, leeftijd, lichamelijke beperkingen, genderidentiteit en -expressie, burgerlijke staat of militaire status. Daarnaast streven we ernaar redelijke aanpassingen te doen voor gekwalificeerde personen met een beperking, in overeenstemming met de Americans with Disabilities Act en de geldende wetgeving

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