What are the responsibilities and job description for the Server PM - Part Time position at TKO EMPLOYMENT SERVICES DELAWARE LLC?
Job Details
Description
We're seeking enthusiastic individuals to join our team at Coast Rehoboth Beach Tapestry Collection by Hilton at our on-site restaurant, Sirocco Food & Drink on Rehoboth Avenue. As a Server, you'll be responsible for providing excellent customer service by taking orders, serving food and beverages, and ensuring guest satisfaction. You'll need to be attentive, friendly, and efficient in our upscale, boutique fine-dining restaurant. If you're passionate about hospitality and enjoy working in a dynamic team, we'd love to hear from you. Apply now to become part of our dedicated service team!
Team Member Benefits:
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Hotel Room Discounts across multiple brands
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Other Supplemental Benefits
Essential Job Functions:
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Provide prompt and courteous food & beverage service to guests while maximizing sales volume. Must upsell food and beverage items
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Provide superior table service to guests in accordance with established standards
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Ensures customer requests are completed in a courteous manner based on our standards.
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Maintain clean and organized work area to maximize efficiency and aesthetic standards
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Interacts verbally with all guests, creating a service oriented and upbeat atmosphere
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Complete all payment transactions according to standard
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Complete all side-work according to standard
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Clean and re-set tables according to standard
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Notify management of incidents involving excessive alcohol consumption or impaired customers
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Responsible for checking IDs of all guests when in question, and not serving guests with no valid ID
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Complies with all established F&B standards
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Must be able to suspend service to intoxicated individuals in accordance with Delaware law
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Execute other duties as assigned by management
Qualifications
- Must have strong organizational, time management and basic mathematical skills
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Must be fluent in English and demonstrate an ability to communicate clearly with guests and co-workers
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Must have basic knowledge of Beer, Wine and Spirits and be familiar with menu items
- Must have a great attitude, be professional and be a team player
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Knowledge of MICROS or point of sales systems is helpful, but not required
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Maintain a professional appearance and manner at all times
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Must demonstrate the ability to upsell and drive revenue
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Must have a minimum of 2 years serving experience in an upscale or fine-dining restaurant
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Ability to exercise judgment in evaluating situations and in making sound decisions
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Must have strong interpersonal skills and cordial behavior
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Flexible working hours
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Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching, stooping, kneeling, or crouching
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Must complete ABC server training
Job descriptions and responsibilities are subject to change depending on business needs.