What are the responsibilities and job description for the Part-time Care Coordinator - Hope Cooperative (TLCS, Inc.) position at TLCS, Inc.?

Job Description

Are you a motivated individual with a passion for supporting others and making a difference in the community? Hope Cooperative is a nonprofit that moves people from a life of instability by providing permanent supportive housing, mental health services, substance-use rehabilitation, and life skills. We are growing expanding and hiring, and offering a sign-on bonus!

We are looking for dynamic, committed individuals to join our team. If you want to be part of the solution to solving homelessness in our community, we are looking for your talent and expertise as we transform and empower the lives of people with mental illness by supporting independence and preventing homelessness. We are a highly respected, award-winning provider of a full array of mental health and supportive housing services in Sacramento and Yolo Counties, and we need you to bring your compassion and support to the most vulnerable in our community. At Hope Cooperative we’re committed to the happiness and well-being of our employees and aim to create a workplace that fosters both personal and professional growth.

Title : Care Coordinator

Program(s) and Location : Co-Occurring Treatment Program (COTP) - Sacramento, CA

Schedule : Part-time non-exempt, Monday-Friday 9 : 00am-2 : 00pm

Pay rate : $23.32 / hour

Benefits : HOPE Cooperative (aka TLCS, Inc.) offers a competitive benefits package consisting of, but not limited to, the following, and may be subject to change :

10 PTO days per year (2 weeks)
13 PTO days after the 5th year (2 weeks / 3 days)
3 days paid sick time
9 paid holidays
Personal Days (Floating Holidays)
Employer-paid health insurance for employees and children
Flexible Spending Account
401k match
Employee Assistance Program
Regular hourly wage step scale increases
Flexible start / end times for some positions
iPhone with unlimited data for personal / professional use and laptop for some positions
Clinical Supervision towards licensure (for certain positions and upon approval)
CEU days for certain positions
Free CEUs for certain positions
Annual BBQ and staff appreciation awards
Annual Gift Card Program
Referral Bonuses
PTO Cash Out
Voluntary Dental, Vision, Life Insurance, Accident Insurance, Disability Insurance and more.
All benefit offerings are subject to change and are governed by the eligibility guidelines in the Employee Handbook. This list represents a general summary of available benefits and nothing stated here should be interpreted as being included in a written offer for employment.

Position Description :

The ECM Care Coordinator will serve as a member of a multi-disciplinary team to provide case management in collaboration with the Service Team. The goal of the ECM Care Coordinator is to provide referrals, crisis intervention, support, and encouragement to enable the client to access and use services that prevent hospitalization and incarceration and help the client find and maintain permanent housing and improve quality of life. This position assists clients with financial matters and entitlement issues in collaboration with a Benefits / Employment / Housing specialist and gives the clients the care and attention needed to enable them to learn better-coping skills, independent living skills, and techniques to empower clients with recovery, a sense of responsibility, and independence.

Essential Duties and Responsibilities : (include the following; other duties may be assigned)

Engage and conduct in-person outreach with eligible Managed Care Plan (MCP) Members as referred by the County

Accompany MCP Member to office visits, as needed, and in the most easily accessible setting, within MCP guidelines

Extend health promotion and self-management training

Assist with linkage to social supports

Distribute health promotion materials

Connect MCP Members to other social services and supports they may need

Advocate on behalf of MCP Members with healthcare professionals

Use motivational interviewing, trauma-informed care, and harm-reduction practices

Support clients and / or family members with active listening, demonstration of empathy, and carry a message of hope and recovery and empower clients in meeting their identified goals.

Collaborate with Service Team members in coordinating and providing services for clients.

Observe, assess, intervene, and refer (within one’s scope of practice) in situations with clients regarding mental health symptoms, physical health symptoms, and substance use issues.

Assist clients in developing and following a wellness plan unique to their needs and desires.

Assist members with various independent living skills : house cleaning, laundry, food preparation, hygiene, yard work, budgeting money, shopping, medication management, and safety.

Provide / Assist the clients with transportation in personal vehicles as necessary.

Facilitate planning of social, cultural, educational, supportive, and recreational group activities.

Accurately complete all necessary forms, reports, and paperwork required by the program on a timely basis (e.g., progress notes, special incident reports, discharge summaries, Medi-Cal billing, and EHR forms).

Act as a designated Mandated Reporter for the observed or suspected abuse and / or neglect of children, disabled individuals, dependent adults, and elder / senior citizens. Mandated Reporter also includes “Duty to Warn” which includes the responsibility to notify authorities and the intended victim(s) of physical harm.

Ensure the protection and confidentiality of all Protected Health Information (PHI) by following all policies and procedures in the agency HIPAA Manual.

Regular and predictable attendance is required.

Use motivational interviewing, trauma-informed care, and harm-reduction practices

Supervisory Responsibilities : This job has no supervisory duties.

Education and / or Experience :

Work experience with Medi-Cal billing is highly desirable.

Work experience with persons who have substance abuse problems, preferably individuals who are dually diagnosed (mental health & substance abuse) is highly desirable.

Knowledge of 12-Step Programs and / or personal experience with substance abuse recovery is highly desirable.

Other Skills, Abilities, and Job Requirements :

Ability to pass clearance of the Federal Bureau of Investigation (FBI) and / or Department of Justice (DOJ) background screenings.

Work overtime as requested and approved.

HOPE Cooperative (aka TLCS, Inc.) is an Affirmative Action / Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, and / or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. Our agency embraces a diverse & culturally rich workforce, and we welcome all candidates to apply.

To apply, visit our Hope Cooperative – Online Career Center

Final Filing Date : Until Filled

Salary : $23

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Part-time Care Coordinator - Hope Cooperative (TLCS, Inc.)

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