What are the responsibilities and job description for the Evening Logistics Specialist - Remote position at TLI?
Dedicated Logistics Services (DLS) is a freight brokerage company specializing in full truckload and expedited shipping services. As a division of TLI, we connect shippers with carriers to ensure efficient and reliable transportation solutions. By leveraging our extensive freight agent network and skilled staff, we provide outstanding customer service and fast response times.
We are looking for creative, enthusiastic team players to join our team! At DLS, we value self-managed individuals and foster a supportive, friendly, and relaxed work environment. We offer competitive pay and benefits, as well as opportunities for professional growth.
This role is remote after two weeks of onsite training at our office in Minneapolis, MN. This position pays $20.77 per hour, with monthly performance-based bonuses.
Schedule: Monday – Friday, 3:00 PM – 12:00 AM
Essential Responsibilities
- Deliver exceptional customer service by understanding and addressing customer needs.
- Utilize multiple systems efficiently while maintaining professional communication.
- Serve as a liaison between carriers and DLS, resolving questions quickly.
- Develop a strong understanding of customer shipping trends, vendors, and carriers.
- Negotiate profitable rates with carriers while ensuring service quality.
- Accurately enter shipment details into the system.
- Quickly assess shipment details and determine the best course of action.
- Keep carriers informed on process expectations from start to finish.
- Consistently follow up on shipment status to ensure smooth operations.
- Maintain up-to-date documentation and records in our system.
- Use problem-solving skills and attention to detail to prioritize and resolve issues efficiently.
What We Offer
- Remote work after two weeks of onsite training.
- Competitive pay: $20.77 per hour monthly performance bonuses.
- Full benefits package: Medical, dental, and vision insurance.
- Regular bonus opportunities.
- Unlimited vacation policy – enjoy flexibility in your time off!
Salary : $21
