What are the responsibilities and job description for the Business Development Representative (Inside Sales) position at TLNT & Spin Hire?
Are you a driven professional with a passion for uncovering new opportunities and building meaningful client relationships? Join a global leader in providing bolt installation tools for bridges, buildings, and large-scale industrial products that offer high-quality solutions to meet industry needs.
We are seeking a detail-oriented Business Development Representative With 2-3 years of experience in a customer-facing role and who possesses strong communication and problem-solving skills. As a Business Development Representative, you will be handling inbound calls, assisting customers, providing accurate quotes, and ensuring an exceptional customer experience. The position requires an individual who can quickly understand customer needs, address inquiries, and support the sales process with a high level of professionalism and accuracy.
If you’re driven, results-oriented, and excited about representing a trusted name in the industry, we’d love to hear from you!
What You'll Do
- Respond to inbound customer inquiries via phone and email in a timely, professional manner.
- Provide accurate product and service information and assist customers in navigating available options.
- Generate and provide custom quotes based on customer specifications and requirements.
- Build and maintain strong relationships with new and existing customers by offering tailored solutions to their needs.
- Collaborate with other team members to ensure customer orders are processed smoothly.
- Resolve customer issues or concerns in a positive, efficient manner, ensuring customer satisfaction.
- Track customer interactions and maintain detailed records of communications and transactions.
- Stay up-to-date on product offerings and company policies to effectively assist customers.
What You Need
- 2-3 years of experience in a customer service or inside sales role (experience with inbound sales is a plus).
- Strong verbal and written communication skills, with the ability to build rapport and maintain professional relationships.
- Excellent problem-solving abilities, with a keen attention to detail.
- Ability to handle multiple tasks efficiently and prioritize in a fast-paced environment.
- Strong organizational skills and ability to manage customer data effectively.
- Proficiency in Microsoft Office Suite and CRM software (Salesforce or similar).
- VOIP Phone Software Experience a plus (RingCentral Platform).
- Positive, customer-first attitude and strong interpersonal skills.
- Preferred Qualifications:
- Experience in a business development or sales support role.
- Familiarity with quoting systems or pricing tools.
- Previous experience in an industry-related environment (e.g., technology, manufacturing, or services).
Salary & Benefits
- Location: Onsite in Greenfield, NH 03047 U.S.A.
- Salary: $45,000 - $50,000 / Year
- This is a full-time, long-term position.
- The position is immediately available.
- On-Site.
- Monday through Friday.
- Sick Time, Vacation. & PTO
- 7 Paid Company Holidays
- Company Paid Group Life Insurance
- 401K after 1 yr
- Health Insurance options
- Optional Aflac accident, life, short & long-term disability plans available
The next step will take you to an application form that requires you to answer some questions and upload your resume. Please answer completely so that we can get to know you better.
Job Type: Full-time
Pay: $45,000.00 - $50,000.00 per year
Benefits:
- 401(k)
- Health insurance
- Paid time off
Ability to Commute:
- Greenfield, NH 03047 (Preferred)
Work Location: In person
Salary : $45,000 - $50,000