What are the responsibilities and job description for the Human Resources Generalist position at TLScontact?
Job Title : Human Resources Generalist
Work Location : 1899 L St NW, 5th floor, Washington, DC 20036
Employment Type : Full-Time
Work Mode : On-site
Supervision : Regional HR
Subordination : None
About Us
Founded in 2007, TLScontact works with governments from around the world to provide visa and consular services on their behalf to travelers and citizens. Present in 90 countries, TLScontact operates 150 visa application centres and handles over 4 million visa applications every year. TLScontact is part of the Teleperformance Group, the global leader in customer experience management.
About The Role
The HR Generalist will provide comprehensive HR support and coordination across multiple city-based locations. This role is responsible for overseeing day-to-day HR operations, ensuring consistency in HR policies and procedures, and assisting with the recruitment, employee relations, compliance, and development efforts for employees located across different cities.
Responsibilities
Recruitment & Onboarding :
- Partner with hiring managers and central administration to identify and address budgeted personnel needs.
- Manage and support recruitment efforts across multiple locations, including advertising job openings, conducting initial screenings, and scheduling interviews.
- Coordinate with local hiring managers to assess staffing needs and assist in the hiring process.
- Oversee the onboarding process for new hires, ensuring consistency and compliance across locations.
- Ensure all new hires complete necessary documentation and are properly integrated into the company's culture and policies.
Employee Relations :
Compliance & Legal :
Training & Development :
Payroll & Benefits Administration :
HR Reporting & Data Management :
Cross-Location Coordination :
Employee Engagement & Retention :
Health and Safety :
Other Duties :
Multisite and Travel Requirement :
This is a multisite role that may require travel to other states as business needs arise. Flexibility to travel is required for the role.
Qualifications
Preferred Qualifications
Strong organizational skills with the ability to manage multiple projects and deadlines.
Problem-solving and conflict resolution abilities.
High level of confidentiality and discretion in handling sensitive employee information.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and HR management software.
Why Join Us?
TLScontact is an Equal Opportunity Employer - By Choice. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status or any other legally protected status.
Compensation and Benefits
We provide a competitive salary : $66,760 - $ 71,760 annually.
Additional Compensation for certain positions : 8,33% of the annual base salary.
This is an Exempt position, and employees in this role are [not] eligible for overtime pay in accordance with federal and state regulations.
Equal Opportunity Employee
All qualified applicants will receive consideration for employment and will not be discriminated against based on race. color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, or any other consideration prohibited by law or contract.
Compliance with Disability Laws
It is the policy of LanguageLine that qualified individuals with disabilities not be discriminated against because of their disabilities in regard to job application procedures, hiring, and other terms and conditions of employment. It is also our policy to provide reasonable accommodation to qualified individuals with disabilities in all aspects of the employment process. We are prepared to modify or adjust the job application process or the job or work environment to make reasonable accommodations to the known physical or mental limitations of the applicant or employee to enable the applicant or employee to be considered for the position he or she desires, to perform the essential functions of the position in question, or to enjoy equal benefits and privileges of employment as are enjoyed by other similarly situated employees without disabilities, unless the accommodation will impose an undue hardship.
VEVRAA
Federal Contractor requesting appropriate employment service delivery systems, such as state workforce agencies and local employment delivery systems, to provide priority referrals of protected veterans.
Pay Transparency Nondiscrimination Provision
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-I.35 (c).
Salary : $66,760 - $71,760
