What are the responsibilities and job description for the Logistics and Transportation Specialist position at TMC Transportation?
TMC Transportation is committed to providing innovative transportation solutions and exceptional customer service across the contiguous United States.
About the Position:
We are seeking a seasoned Fleet Dispatcher to join our operations team in Columbia, South Carolina. In this role, you will coordinate with drivers to manage the movement of goods, optimize revenue and productivity, and promote a safe working environment.
Responsibilities:
- Manage the flow of information between drivers, customers, and internal teams to ensure efficient operations.
- Dispatch loads to drivers, providing critical information, such as loading instructions, directions, routing, and fuel details.
- Develop and maintain effective relationships with customers to meet their needs and expectations.
- Implement strategies to enhance driver retention and satisfaction, focusing on their needs and preferences.
- Conduct regular performance evaluations and driver meetings to identify areas for improvement and opportunities for growth.
- Maintain accurate records of driver performance, productivity, and other relevant metrics.
Qualifications:
- A bachelor's degree in Transportation and Logistics or a related field.
- Strong communication, organizational, and analytical skills.
- Proficiency in computer applications and software.
- Ability to thrive in a dynamic, fast-paced work environment.
