What are the responsibilities and job description for the Call Center Representative position at TN Professional Training Institute?
***INCENTIVIZED to EARN $1,500 to $3,000 OVER your hourly rate through incentives/bonuses***
***NO COLD CALLING...Leads are generated for you!***
***WARM, EASY CALLING....easy to convince people to join a training institute to improve their career leading to a high paying job***
Job Summary:
For over a decade, TNPTI's training programs have been transforming lives by creating growth and career opportunities in healthcare. By joining TNPTI, you can play a vital role in their mission to empower individuals with pathways to upward mobility, providing life-changing career opportunities for those seeking a brighter future.
We're now seeking an enthusiastic Telemarketer / Call Center Agent to join our dynamic call center team. In this role, you will be responsible for reaching out to potential students through warm calling (no cold calling...qualified leads will be provided), talking about our products and services, and getting students to sign up. Good conversation skills and a friendly demeanor are the secret to success in this job.
Duties
- Make WARM calls to potential students to introduce our products and services.
- Converse and make friends with potential students, convince them to sign up by answering their questions and overcoming any doubts they may have.
- Negotiate with potential students to achieve a win-win result.
- Collaborate with the admissions team to help you understand new strategies to show students how we can help them in their career growth and success.
- Use software (training provided) to track interactions, manage leads, and update customer information.
- Maintain accurate records of calls made, outcomes achieved, and follow-up actions required.
Skills
- Proven experience in sales, telemarketing, call center, or customer service roles is highly desirable.
- Experience in Call Center software or CRM software is a plus...but not required.
- Strong communication skills in English, both verbal and written.
- Ability to talk about our products and services while demonstrating a strong understanding of potential student needs.
- Good negotiation skills with a focus on building long-term relationships with potential clients.
- A proactive attitude towards learning new techniques in sales and customer engagement.
Join us as we strive to enhance our customer base through effective telemarketing strategies!
Job Type: Full-time
Pay: $15.00 - $25.00 per hour
Expected hours: 20 – 40 per week
Shift:
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Supplemental Pay:
- Bonus opportunities
- Commission pay
- Monthly bonus
- Performance bonus
- Weekly bonus
People with a criminal record are encouraged to apply
Experience:
- Telemarketing / Call Center / Sales: 1 year (Preferred)
Language:
- Spanish (Preferred)
Ability to Commute:
- Murfreesboro, TN 37130 (Required)
Ability to Relocate:
- Murfreesboro, TN 37130: Relocate before starting work (Required)
Work Location: In person
Salary : $15 - $25
